Henryetta Pittman
Mabelvale
Summary
- To obtain a position in the medical field and apply the knowledge and skills gained in a certified nursing assistant (CNA) role to provide support and care to patients in a health care clinic, hospital, home health facility or other similar medical facility.
- I'm a result-driven professional with 7+ years of experience in a healthcare field. I have demonstrated proficiency with identifying ways to improve productivity with assisting with daily activities. Based on my time management and attention skills to detail. I am confident that I would be an asset to your team and quickly adapt to your business needs and culture.
Offering strong interpersonal skills and genuine passion for wellness, ready to thrive in collaborative and client-focused environment. Brings foundational understanding of anatomy and physiology, combined with ability to quickly learn and apply new massage techniques. Ready to use and develop skills in therapeutic touch and client communication for Swedish Massage.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Personable and compassionate, paired with innate ability to provide calming and therapeutic environment. Knowledge of anatomy and physiology combined with proficiency in various massage techniques such as Swedish and deep tissue. Dedicated to enhancing client well-being and relaxation through tailored massage sessions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Massage Therapist
Big Rock School Of Massage
10.2023 - Current
- Performed various massage techniques including Swedish, deep tissue, and hot stone massages to alleviate muscle tension and promote relaxation
- Customized massage sessions based on individual client needs and preferences, ensuring a personalized experience
- Maintained a high level of professionalism and confidentiality while interacting with clients during massage sessions
- Utilized aromatherapy oils and lotions to enhance the therapeutic benefits of massages
- Effectively communicated with clients to assess their medical history, injuries, or specific areas of concern before each session
- Provided exceptional customer service by addressing client inquiries, concerns, or special requests in a timely manner
- Educated clients on self-care techniques such as stretching exercises and proper posture to prolong the benefits of massages
- Maintained cleanliness and hygiene standards in the massage room by sanitizing equipment and changing linens between sessions
- Managed appointment scheduling system efficiently to maximize productivity while accommodating client preferences
- Implemented marketing strategies such as referral programs or promotional offers to attract new clients and increase repeat business
- Continuously stayed updated on industry trends, new massage techniques, products, or equipment through professional development courses and workshops
- Administered prenatal massages using specialized techniques that address discomforts associated with pregnancy such as back pain or swollen ankles
- Incorporated reflexology principles into foot massages for overall relaxation and stress relief
- Applied appropriate pressure levels during sports massages targeting specific muscles used in athletic activities
- Provided chair massages at corporate events or wellness fairs to promote stress reduction and employee well-being
- Instructed clients on proper breathing techniques during massages to enhance relaxation and reduce tension
- Doubled the number of regular clients through effective marketing strategies including social media promotion and referral incentives
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Lead Behavioral Health Technician
The Haven Detox
09.2023 - Current
- Provided one-on-one support to individuals with behavioral challenges, implementing behavior management strategies and interventions
- Implemented positive reinforcement techniques to promote desired behaviors and reduce challenging behaviors
- Monitored and documented client progress, collecting data on target behaviors and analyzing trends for intervention adjustments
- Assisted in crisis situations by employing de-escalation techniques and following established protocols
- Facilitated group therapy sessions focused on improving communication, problem-solving, and emotional regulation skills
- Maintained a safe environment for clients by enforcing rules and boundaries consistently
- Participated in team meetings to discuss client progress, share insights, and coordinate care plans
- Attended professional development workshops/trainings related to behavior analysis principles/methods for continuous learning
- Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
- Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
- Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
- Supported clients in developing skills for daily living, encouraging independence and overall wellbeing.
Holistic Massage Practitioner/Manager
Memory Care of Little Rock
08.2020 - Current
- Gentle massaging of soft tissue, joints, and ligaments help improve lymphatic and blood circulation to ease pain and discomfort while increasing relaxation
- Reduce stress, agitation, and anxiety with a calming room
- Soothe sore joints and chronic pain
- Alleviate headaches and migraines
- Improve sleep quality
- Improve hospice/palliative care experience
- Improved client retention through exceptional customer service and maintaining a clean, comfortable treatment environment.
- Increased therapist efficiency by managing supplies inventory, keeping workspaces organized, and maintaining equipment in optimal condition.
- Collaborated with other healthcare professionals to develop comprehensive wellness plans for clients with specific health concerns.
Director of Life Enrichment
Chapters Living
08.2020 - 07.2023
- I coordinate the activity department and I do daily activities with residents to help with everyday life and social skills
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
- Maintained detailed documentation of all activities conducted within the department for accurate reporting purposes.
- Developed strong rapport with residents, families, and staff members by being an active listener and empathetic communicator.
- Implemented dementia-focused trainings for staff to better understand and support residents experiencing cognitive decline.
- Managed budgetary constraints while providing high-quality programming options for all residents.
- Improved staff collaboration and communication through regular meetings, clear expectations, and team-building exercises.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Custodial Supervisor
Little Rock School District
07.2015 - 08.2020
- Provides leadership to and supervision of Lead Custodians and Custodians as required to ensure successful delivery of custodial services to the campus
- Provides quality customer service to staff, students and campus visitors
- Develops work schedules
- Trains custodians on a regular basis in procedures and in proper use of all aspects
Education
Massage - Massage Therapy
Big Rock School of Massage Therapy
Little Rock, AR05-2025
Udemy Program - Holistic Massage Professional Course for Mind, Body, Spirit
Udemy
01.2022
Certified Nursing School - Nursing
R&L Health Care
08.2020
Associate of Arts - Criminal Justice
Pulaski Technical College
North Little Rock, AR05-2014
Junior High School Education -
J.A. Fair High School
05.2010
Skills
- Nursing home experience
- Home Care
- Senior care
- Addiction counseling
- Crisis intervention
- Activity Director Assistant
- Assisted living
- Intake
- Case management
Certification
- Professional Holistic Massage Practitioner, 01/01/22, Present
- CPR Certification
- Certified Nursing Assistant (CNA), 08/01/20, 08/31/23
- Holistic Massage Practitioner, 01/01/21, 05/31/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Certified Massage Therapist
Big Rock School Of Massage
10.2023 - Current
Lead Behavioral Health Technician
The Haven Detox
09.2023 - Current
Holistic Massage Practitioner/Manager
Memory Care of Little Rock
08.2020 - Current
Director of Life Enrichment
Chapters Living
08.2020 - 07.2023
Custodial Supervisor
Little Rock School District
07.2015 - 08.2020
Udemy Program - Holistic Massage Professional Course for Mind, Body, Spirit
Udemy
- Professional Holistic Massage Practitioner, 01/01/22, Present
- CPR Certification
- Certified Nursing Assistant (CNA), 08/01/20, 08/31/23
- Holistic Massage Practitioner, 01/01/21, 05/31/22
Massage - Massage Therapy
Big Rock School of Massage Therapy
Certified Nursing School - Nursing
R&L Health Care
Associate of Arts - Criminal Justice
Pulaski Technical College
Junior High School Education -
J.A. Fair High School
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