Hugh Harton
Benton,AR
Summary
Imaging professional with demonstrated expertise in leading imaging departments, enhancing operational efficiency, and implementing innovative imaging techniques. Strong focus on collaborative team management and delivering high-quality results. Reliable, adaptable, and skilled in utilizing advanced imaging technology and ensuring compliance with healthcare standards. Known for excellent communication skills and ability to drive continuous improvement in dynamic environment.
Overview
16
16
years of professional experience
Work History
Imaging Manager
EngageMed
10.2021 - Current
- Collaborated with radiologists to optimize diagnostic image quality, resulting in more accurate diagnoses and treatment plans.
- Improved patient satisfaction by implementing efficient imaging protocols and streamlining appointment scheduling.
- Maintained strict adherence to safety guidelines, ensuring a safe working environment for both staff and patients.
- Ensured compliance with regulatory standards through regular audits, maintaining accreditation status for the facility''s imaging services.
- Reduced patient wait times through effective communication with referring physicians and optimization of the scheduling system.
- Trained, managed and motivated team of 20 imaging personnel. Increased staff retention by fostering a supportive work environment that encouraged professional growth and development.
- Streamlined workflow processes to reduce redundancy, optimizing staff time utilization while maintaining high-quality care standards.
Business Operations Manager
Arkansas Children Hospital
08.2009 - 10.2021
- During tenure I was also in the roles of Patient Access Supervisor, CT Lead Technologist, and CT Technologist.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Implemented quality assurance measures to ensure that patient access processes adhered to hospital policies and industry best practices for optimal service delivery.
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Implemented performance metrics to track department productivity, identifying areas for improvement and driving overall efficiency gains.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Served as a liaison between patients, physicians, and administrative staff to address concerns or questions related to registration or billing issues effectively.
- Collaborated with radiologists to optimize diagnostic image quality, resulting in more accurate diagnoses and treatment plans.
- Improved patient satisfaction by implementing efficient imaging protocols and streamlining appointment scheduling.
- Fostered a culture of collaboration among imaging staff, physicians, and other clinicians, facilitating effective interdisciplinary communication and enhancing overall patient care outcomes.
Education
MBA -
UALR
Little Rock, AR12-2027
Bachelor of Science - Radiologic Imaging
UAMS
Little Rock, AR08-2010
Associate of Science - Radiologic Imaging
UAMS
Little Rock, AR05-2009
Skills
- Critical thinking capacity
- HIPAA compliance
- Staff training and development
- Patient care coordination
- Process improvement strategies
- Conflict resolution techniques
- Workflow optimization techniques
- Cross-functional team leadership
- Diagnostic imaging operations
- Teamwork and collaboration
- Protocol management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
Timeline
Imaging Manager
EngageMed
10.2021 - Current
Business Operations Manager
Arkansas Children Hospital
08.2009 - 10.2021
MBA -
UALR
Bachelor of Science - Radiologic Imaging
UAMS
Associate of Science - Radiologic Imaging
UAMS
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