Ignacio Linares
Ciudad Autonoma De Buenos AIRES
Summary
Customer-oriented Wait Staff Member with experience in food and beverage service in the cruise ship industry (Royal Caribbean International) . Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. . Hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals.
Overview
8
8
years of professional experience
Work History
Waiter
Teatro Colón
04.2024 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Food and Beverage Runner
La Mar
01.2024 - 04.2024
- Ensured cleanliness of work areas, contributing to a well-maintained office environment.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Promoted workplace safety by adhering to proper lifting techniques and equipment handling procedures.
- Greeted customers and provided outstanding customer service.
- Collaborated well with other food runners to deliver orders accurately.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cleaned and sanitized food preparation and serving areas.
- Cleared tables immediately after guests left in preparation for next party.
Assistant Waiter
Royal Caribbean International
11.2019 - 02.2023
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
- Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
- Coordinated with host staff regarding table assignments for optimal seating arrangements that maximize customer satisfaction while adhering to capacity guidelines during busy periods.
- Assisted with banquet events by setting up tables, serving guests, and clearing dishes, contributing to a successful event experience.
- Ensured compliance with health and safety regulations by maintaining proper sanitation practices in all aspects of food handling and service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed and reset tables to keep dining room and work areas clean.
Assistant Waiter
Hotel River Lee
10.2017 - 08.2018
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Assisted in setting up the restaurant before opening hours, ensuring proper table settings and a welcoming atmosphere for guests upon arrival.
- Maintained a clean and organized dining area for an enjoyable guest experience.
Waiter
Pizza Pino Champs Elysees
07.2016 - 07.2017
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Greeted new customers, discussed specials, and took drink orders as well as food orders.
Education
No Degree - English Course And IELTS Preparation Course.
Cork English World
10.2018
High School Diploma -
Francisco Paulo De Mauro
01.2015
Skills
- Customer Service
- Efficient Pacing
- Heavy Lifting
- Cleanliness standards
- Patience and Empathy
- Guest Relations
- Flexibility Improvement
Languages
Spanish
Native language
English
Advanced
C1
French
Intermediate
B1
Timeline
Waiter
Teatro Colón
04.2024 - Current
Food and Beverage Runner
La Mar
01.2024 - 04.2024
Assistant Waiter
Royal Caribbean International
11.2019 - 02.2023
Assistant Waiter
Hotel River Lee
10.2017 - 08.2018
Waiter
Pizza Pino Champs Elysees
07.2016 - 07.2017
No Degree - English Course And IELTS Preparation Course.
Cork English World
High School Diploma -
Francisco Paulo De Mauro
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