Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Ivanna Kislo

Ivanna Kislo

Bariloche,Argentina

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

15
15
years of professional experience

Work History

Photographer

Freelancer
03.2017 - Current
  • Digitally edited photos to enhance appearance.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Captured stunning images for variety of projects.
  • Monitored trends in photography to stay current in industry.
  • Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
  • Retouched skin blemishes and tattoos and removed unwanted images from objects.

Receptionist Administrator

Bariloche Natural Hotels
06.2023 - 10.2023
    • Greeted incoming visitors and customers professionally.
    • Handled complaints and questions, and re-directed calls to other team members.
    • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
    • Delegated tasks to administrative support staff to organize and improve office efficiency.
    • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Senior Photographer

Royal Caribbean Group
11.2019 - 01.2023
  • Photographed high-quality images for various print and digital projects.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Planned and prepared for on-location and studio shoots.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Assisted clients with creative ideas for photography needs.
  • Trained new photographers in use of camera equipment and editing software.

Freelance Filmmaker

Different Clients
06.2008 - 10.2019
  • Planned and captured sound recording for institutional videos, brands publicity, specific events.
  • Produced marketing videos to help businesses increase revenue.
  • Produced entertainment and lifestyle news reports, music videos and commercials.
  • Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
  • Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
  • Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
  • Produced videos according to client specifications, including desired length, style and pace.

Administrative Secretary

MercoDigital
01.2018 - 01.2019
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Processed both cash and card purchases and returns.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Salesperson

Mia Boutique
08.2016 - 11.2017
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Trained and mentored new sales representatives.

Video Editor

Gente De Mente Casa Productora
02.2016 - 01.2017
  • Created titles, captions, graphics and templates in After Effects to give edits additional visual flare.
  • Participated in creative brainstorms for new content and series, social media campaigns and sponsorship initiatives.
  • Utilized various editing software programs to assemble, edit and process digital video.
  • Utilized various camera formats and lenses for different lighting scenarios.
  • Developed schedules for production, editing, and duplication for timely delivery.

Receptionist

Blue Sun
02.2016 - 09.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.


Radio Operator

Instituto Superior Antonio Ruiz De Montoya
04.2013 - 11.2014
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Operated sound-recording equipment.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Telemarketing Sales Representative

Ike Asistencia
08.2011 - 12.2011
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
  • Informed current and prospective customers of promotions and new or upgraded products.

Receptionist Administrator

Zabala Centro Educativo
01.2011 - 07.2011
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as first point of contact and set appointments for prospective clients.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Hired, managed, developed and trained staff.

Telemarketing Sales Representative

Claro
09.2010 - 01.2011
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Negotiated pricing and payment terms with customers when possible to close deals.

Telemarketing Sales Representative

Sprayette
03.2009 - 06.2010
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Negotiated pricing and payment terms with customers when possible to close deals.

Video Editor Intern

Magic Colours
08.2008 - 12.2008
  • Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
  • Delivered edits on time for reviews and final delivery.
  • Understood director's artistic vision and maintained alignment with vision throughout editing process.
  • Assisted with operating equipment to capture footage in studio and on location.

Education

Associate of Technology - Web Design

Nueva Escuela De Disco Y Comunicación
Buenos Aires, Argentina
08.2017

Director And Producer For Tv And Radio - Digital Communications And Multimedia

Instituto Superior Antonio Ruiz De Montoya
Posadas, Misiones, Argentina
02.2015

High School Diploma -

Bachillerato Humanista
Posadas, Misiones, Argentina
12.2007

Skills

  • Photo Editing
  • Digital Design
  • Retouching and Color Correction
  • Adobe Photoshop
  • Adobe Illustrator
  • Sales Expertise
  • Client Relations
  • Video Editing
  • Superb Attention to Detail
  • Client Account Management
  • Problem-Solving Skills
  • Excellent People Skills

Languages

Spanish
Native language
English
Advanced
C1
Portuguese
Elementary
A2

Timeline

Receptionist Administrator

Bariloche Natural Hotels
06.2023 - 10.2023

Senior Photographer

Royal Caribbean Group
11.2019 - 01.2023

Administrative Secretary

MercoDigital
01.2018 - 01.2019

Photographer

Freelancer
03.2017 - Current

Salesperson

Mia Boutique
08.2016 - 11.2017

Video Editor

Gente De Mente Casa Productora
02.2016 - 01.2017

Receptionist

Blue Sun
02.2016 - 09.2016

Radio Operator

Instituto Superior Antonio Ruiz De Montoya
04.2013 - 11.2014

Telemarketing Sales Representative

Ike Asistencia
08.2011 - 12.2011

Receptionist Administrator

Zabala Centro Educativo
01.2011 - 07.2011

Telemarketing Sales Representative

Claro
09.2010 - 01.2011

Telemarketing Sales Representative

Sprayette
03.2009 - 06.2010

Video Editor Intern

Magic Colours
08.2008 - 12.2008

Freelance Filmmaker

Different Clients
06.2008 - 10.2019

Associate of Technology - Web Design

Nueva Escuela De Disco Y Comunicación

Director And Producer For Tv And Radio - Digital Communications And Multimedia

Instituto Superior Antonio Ruiz De Montoya

High School Diploma -

Bachillerato Humanista

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Ivanna Kislo