Ivy Watkins
Conway
Summary
Dedicated Hairstylist experienced in customer retention and social media management. Built strong client relationships through effective communication and schedule management, enhancing customer loyalty. Committed to delivering value in salon environments and fostering positive client interactions.
Overview
5
5
years of professional experience
Work History
Hairstylist
Self-employeed
CONWAY
08.2021 - Current
- Built strong relationships with clients, that in turn created high return rates
- Stayed updated on industry trends and new styling techniques
- Managed scheduling and appointments
- Greeted customers, answered phones and booked appointments
Social Media Content Creator
Urban Society Salon
Conway
05.2024 - 12.2024
- Created engaging social media content tailored for beauty industry audiences
- Managed social media accounts, ensuring consistent content and. desired aesthetic
- Analyzed audience engagement to optimize content strategies and improve interaction rates
- Collaborated with salon staff to showcase services and promote coworkers
- Responded to customer inquiries and comments promptly on social platforms
Education
Cosmetology License - Cosmetology
The Salon Professional Academy
Sherwood, AR08-2021
Skills
- Customer retention
- Schedule management
- Social media management
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Relationship building
- Customer loyalty building
- Customer consulting
- Relationship building and management
Timeline
Social Media Content Creator
Urban Society Salon
05.2024 - 12.2024
Hairstylist
Self-employeed
08.2021 - Current
Cosmetology License - Cosmetology
The Salon Professional Academy