Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jace Shockey

Benton

Summary

Dynamic and dedicated professional with extensive experience in customer service at McAllister's Deli. Proven ability to resolve complaints and enhance customer loyalty through exceptional service and strong interpersonal skills. Skilled in POS system operations, demonstrating integrity and a strong work ethic to drive satisfaction and repeat business.

Overview

2
2
years of professional experience

Work History

Cashier/Server

McAllister's Deli
10.2024 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

Whatabuger
06.2024 - 08.2024
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Associate

TJX Companies
10.2023 - 01.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Baker

Western Sizzlin Steak House and Buffet
03.2023 - 06.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Education

CNA -

ASU Three Rivers
Malvern, AR
07-2025

GED -

ASU Three Rivers Adult Education
Malvern, AR
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • POS system operations

Timeline

Cashier/Server

McAllister's Deli
10.2024 - 02.2025

Cashier

Whatabuger
06.2024 - 08.2024

Associate

TJX Companies
10.2023 - 01.2024

Baker

Western Sizzlin Steak House and Buffet
03.2023 - 06.2023

CNA -

ASU Three Rivers

GED -

ASU Three Rivers Adult Education

Similar Profiles

CREATE PROFILE
Jace Shockey