Jacey Johnson
Fouke
Summary
Efficient professional with several years of experience in hospitality and customer service settings. Talented leader coaching and mentoring employees to achieve success.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Sales Associate
Cavender's Boot City
Texarkana
10.2025 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems and handled cash management.
- Resolved customer concerns efficiently, enhancing overall shopping experience.
- Conducted regular audits of inventory to ensure stock accuracy and availability.
- Trained new associates on store policies, procedures, and customer service techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Calvary Scout
Military
Fort Benning
12.2024 - 07.2025
Server/Bartender
Walk-On's Sports Bistreaux
Texarkana
05.2021 - 12.2024
- Provided exceptional customer service in a fast-paced sports bistro environment.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted in training new servers on menu items and service standards.
- Managed cash register operations, processing payments swiftly and accurately.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Freight Coordinator
Buckle
Texarkana
06.2021 - 09.2021
- Coordinated freight shipments to ensure timely delivery of merchandise.
- Processed shipping documents and maintained accurate records for shipments.
Server
Buffalo Wild Wings
Waxahachie
04.2021 - 04.2021
- Greeted customers
- Handled money
- Took food and drink orders
- Prepared orders
Sandwich Artist and Cashier
Subway
Texarkana
06.2020 - 10.2020
- Adhered to proper food handling, safety, and sanitation standards during food preparation, service, and clean up, including maintaining food at the proper temperatures.
- Presented a cheerful attitude when assisting customers and creating sandwiches.
- Restock low supplies during shifts, including meats, bread, cookware, vegetables, drinks, and napkins.
- Took orders and processed payments for dine-in, carry-out and drive-thru customers.
Waitress and Cashier
Johnny B's
Texarkana
05.2019 - 08.2019
- Calculated and processed final bill, including splitting checks, running credit cards, providing accurate change for cash payments.
- Supported hostesses and bussers with seating and table-clearing throughout high-volume shifts.
- Memorized menu items and answered questions regarding ingredients, Safety and sanitation nutritional value, and preparation methods.
- Engaged customers in friendly conversation to build connections and increase satisfaction.
- Checked with customers to ensure satisfaction and correct any issues.
- Greeting all guests with a smile and friendly greeting.
Education
Associate of Applied Science - Nursing
Texarkana College
Texarkana, TX 08.2025 - 03.2026
High School -
Redwater High School
Texarkana, TX, US 03.2019 - 03.2020
High School -
Texas High School
Texarkana, TX, USSkills
- Food Handling
- Food Safety
- Food Preparation
- Money Handling
- Customer Service
- Customer complaint resolution
- Safety and Sanitization
- Time Management
- Freight Experience
- Merchandising
- Upselling
- Time management
- Customer service
- Conflict resolution
Certification
- Food Handler Certification
- TABC Certified
Timeline
Sales Associate
Cavender's Boot City
10.2025 - Current
Associate of Applied Science - Nursing
Texarkana College
08.2025 - 03.2026
Calvary Scout
Military
12.2024 - 07.2025
Freight Coordinator
Buckle
06.2021 - 09.2021
Server/Bartender
Walk-On's Sports Bistreaux
05.2021 - 12.2024
Server
Buffalo Wild Wings
04.2021 - 04.2021
Sandwich Artist and Cashier
Subway
06.2020 - 10.2020
Waitress and Cashier
Johnny B's
05.2019 - 08.2019
High School -
Redwater High School
03.2019 - 03.2020
High School -
Texas High School