Jackie Dunn
Texarkana
Summary
Dedicated operator with a strong focus on safety compliance and effective vehicle operation. Proven ability to conduct thorough inspections and train new operators, ensuring high standards of service and safety.
Overview
27
27
years of professional experience
2007
2007
years of post-secondary education
Work History
Operator
Texarkana Urban Transit
Texarkana
05.2024 - Current
- Operated transit vehicles safely and efficiently across designated routes.
- Conducted routine vehicle inspections and reported maintenance issues promptly.
- Assisted passengers with boarding, disembarking, and fare collection procedures.
- Monitored traffic conditions and adjusted routes to minimize delays for passengers.
- Maintained cleanliness and orderliness of transit vehicles during daily operations.
- Provided excellent customer service by addressing passenger inquiries and concerns effectively.
- Trained new operators on safety protocols and operational procedures within the transit system.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Maintained production and quality documentation.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Performed routine maintenance on equipment to ensure optimal performance.
- Checked control panel and gauges during equipment operation.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted in the setup of production lines according to customer specifications.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Frontend Team Lead
Wal-Mart Supercenter
Texarkana
02.2002 - Current
- Customer Service Manager, Accounting Cash Management, Cashier, Money Center, Customer Service
- Layaway Dept, Apparel Departments, Grocery Department, Backroom work Freight, worked as Team
- Get notes complete, price changes, and task completed on daily bases, send cashier's, chart associates
- Maintenance to break lunch daily, cash management send and receive financial services, stock zone 82
- Freight, merchandise the sales floor, scan and viz pick the back rooms, work as a team to get notes done
- Go above and beyond customer service; check in Vendors daily, make sure products are correct coming
- Into Store, monitor everything coming in and out Facility.
- My impact always provide excellent customer service, keep it stock, so customers can see it buy, safe
- Clean work environment, Customers can save more they live better.
- Computer skills CBL keep skills up, computer training monthly, always work hard and follow policies and
- Procedures daily, use walkie stacker, scissor lift, pallet jack, keep back room free freight on pallets, get
- Vendors out i a timely manner.
Supervisor/ Temp Crew
Sterno Company
Texarkana
03.1999 - 11.2001
- Machine Operator: Fillo-matic line, Can Press machine, Wick line, Packer, Shipping and Receiving Dept.
- Assigned work Areas, Follow up with assignments and helped my associates.
- I made it to Supervisor over the Temp Crew and we worked as a Team to make it happen. Accomplished
- Tasked in timely manner, Supervised 15 Temp employees, assigned work areas, schedules, attendance.
- Forklift, trained different machines, many experiences and training as machine operator.
Education
Associate of Arts - Education And Human Services
University of Arkansas Community College Hope Texarkana
Hope, AR 08.2020 - 07.2025
Nursing Program - Nursing
University of Arkansas Community College-Hope
Hope, AR 08.2017 - 08.2020
CNA Certification - Certified Nursing Assistant
Texarkana Nursing Academy
Texarkana , AR 12.1999 - 01.2000
Ashdown High School
Ashdown, ARSome College (No Degree) - Business Administration And Management
Texarkana College
Texarkana, TXSkills
- Vehicle operation
- Safety compliance
- Route management
- Equipment maintenance
- Customer service
- Time management
- Quality assurance
- Problem solving
- Effective communication
- Training delivery
- Attention to detail
- Process improvement
- Multi-tasking capability
- Analytical thinking
- Valid Driver's license
- Staff management
- Production procedures
- Inspections and reviews
Timeline
Operator
Texarkana Urban Transit
05.2024 - Current
Associate of Arts - Education And Human Services
University of Arkansas Community College Hope Texarkana
08.2020 - 07.2025
Nursing Program - Nursing
University of Arkansas Community College-Hope
08.2017 - 08.2020
Frontend Team Lead
Wal-Mart Supercenter
02.2002 - Current
CNA Certification - Certified Nursing Assistant
Texarkana Nursing Academy
12.1999 - 01.2000
Supervisor/ Temp Crew
Sterno Company
03.1999 - 11.2001
Ashdown High School
Some College (No Degree) - Business Administration And Management
Texarkana College