Jacklyn Cunningham
Saffell
Summary
Professional retail associate prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable with excellent communication and problem solving skills. Experienced Caregiver accustomed to administering bedside and personal care, ambulation and personal hygiene assistance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wireless Sales Representative
Russell Cellular Verizon Wireless
04.2025 - Current
- Assisted customers in selecting wireless plans and devices tailored to individual needs.
- Demonstrated product features and functionalities to enhance customer understanding and satisfaction.
- Maintained up-to-date knowledge of current promotions, devices, and industry trends for effective sales support.
- Processed customer transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Addressed customer inquiries and resolved issues promptly, ensuring a positive shopping experience.
- Engaged in ongoing training sessions to develop product knowledge and sales techniques effectively.
- Assisted in inventory management through regular stock checks and merchandising efforts to maintain store appearance.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Provided exceptional customer support by promptly addressing inquiries, resolving issues, and ensuring overall satisfaction.
Personal Care Aide
Eagle Mountain Assisted LIving
03.2023 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Assisted clients with daily living activities for increased comfort and quality of life.
- Collaborated with healthcare professionals to develop personalized care plans for clients.
- Monitored client health status, reporting changes to appropriate team members promptly.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Personal Care Aid
1st Choice Home Care Services Inc
12.2024 - 04.2025
- Provided compassionate support to residents with daily living activities and personal care needs.
- Collaborated with healthcare professionals to develop personalized care plans for residents.
- Monitored resident well-being, promptly reporting changes in health status to nursing staff.
- Organized recreational activities promoting social interaction and mental stimulation among residents.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Sales Associate
Hobby Lobby
05.2021 - 02.2024
- Assisted customers in product selection and provided exceptional service
- Processed transactions
- Maintained store organization and inventory accuracy
- Supported promotional displays to enhance customer engagement
- Responded to customer inquiries and resolved issues promptly
- Learned product features and benefits to effectively educate customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Pharmacy Technician
UACCB
Batesville, AR10-2025
High School Diploma -
Hillcrest Screamin' Eagles
Strawberry, AR05-2021
Skills
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Team leadership
- Cash handling
- Strong communication and interpersonal skills
- Organization
- Inventory and stocking
- Cash register operation
- Store opening and closing
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Adaptable and flexible
- Team cooperation
Accomplishments
Achieved 100 points for sales goals at Russell cellular
Certification
CPR certified
PCA certified
Timeline
Wireless Sales Representative
Russell Cellular Verizon Wireless
04.2025 - Current
Personal Care Aid
1st Choice Home Care Services Inc
12.2024 - 04.2025
Personal Care Aide
Eagle Mountain Assisted LIving
03.2023 - Current
Sales Associate
Hobby Lobby
05.2021 - 02.2024
No Degree - Pharmacy Technician
UACCB
High School Diploma -
Hillcrest Screamin' Eagles