Jacob Halpain
Conway
Summary
Produce Manager at Harps Food Stores, excelling in customer service and operational efficiency. Skilled in problem-solving, I enhanced customer satisfaction through high-quality product delivery and effective staff training.
Overview
9
9
years of professional experience
Work History
Produce Manager
Harps Food Stores
10.2021 - Current
- Supported inventory management processes, tracking stock levels,
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced work setting.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
Closing Manager
Harps Food Stores
07.2017 - 10.2021
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
Cashier
Harps Food Stores
07.2016 - 07.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and issues promptly to enhance overall shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
Education
Mountain View High School
Mountain View, ARSkills
- Customer service
- Operational efficiency
- Merchandising strategies
- Personal service
- Problem-solving abilities
- Team leadership
- Decision-making
- Relationship building
Leadership class
Harold Lloyd Supermarket S.M.A.R.T.S
Timeline
Produce Manager
Harps Food Stores
10.2021 - Current
Closing Manager
Harps Food Stores
07.2017 - 10.2021
Cashier
Harps Food Stores
07.2016 - 07.2017
Mountain View High School
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