Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Kain Smith

Jonesboro,AZ

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

15
15
years of professional experience

Work History

Store Manager

Bill's Cost Plus
08.2022 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Analyzed and interpreted store trends to facilitate planning.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Rotated merchandise and displays to feature new products and promotions.
  • Worked with meat, produce, and deli managers to ensure all departments are operating at peak efficiency


Meat Manager

Bills Cost Plus
03.2017 - Current
  • Trained new employees on handling, safety and stocking procedures.
  • Increased sales from$23,000 to $40,000 per week
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Completed inventory counts, reordered stock and removed expired items from supply.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.

Account Manager

BDT BEVERAGE
08.2016 - 01.2017
  • Direct Store to Store sales
  • Sales and Merchandising of products
  • Filing Weekly Sales Reports and maintaining daily records of sales
  • Filing Mileage Reports for company vehicle
  • Meeting supply and demand needs of individual customers
  • Adding new customers to the current route
  • Signing new stores to sales contracts as well as upgrading current customers to higher tier contracts
  • Ensuring all products were given appropriate sales distribution in store
  • Preparing Sales Reports to present to store managers
  • Acquiring displays and maintaining to store and company standards
  • Establishing Customer Relations
  • Oversaw new business development and customer servicing.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Drove more than 200 miles per day to serve as many as 145 customers per month across Northeast Arkansas.

Route Sales

OLE MEXICAN FOODS
08.2014 - 08.2016
  • Direct Store to Store sales
  • Filing Weekly Sales Reports and maintaining daily records of sales
  • Filing Mileage Reports for company vehicle
  • Meeting supply and demand needs of individual customers
  • Adding new customers to the current route
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Closing Manager

BILL'S FRESH MARKET
08.2008 - 01.2014
  • Manage staff, preparing work schedules and assigning specific duties
  • Training both new hires and current employees to provide the best customer experience
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
  • Meat department training
  • Produce Experience
  • Dairy/Frozen Experience
  • Deli/Bakery Experience

Education

Some College (No Degree) - Economics With Emphasis in Pre-Law

Arkansas State University Jonesboro
Jonesboro AR

High School Diploma -

Trumann High School
Trumann
2010

Skills

  • Multiple Account Management
  • Produce Experience
  • Business Development
  • Microsoft Office
  • Schedule Coordination
  • Pricing Expertise
  • Loss Prevention Policies
  • Safe Food Handling Practices
  • Supply Ordering
  • Department Activity Logging
  • Financial Recordkeeping
  • Inventory Ordering
  • Merchandising Management
  • Staff Leadership
  • Cleanliness Standards
  • Brand Awareness
  • Customer Credit Management
  • Equipment Inspection
  • Professional Relationships
  • Delegation and Supervision
  • Store Presentation
  • Team Meetings
  • Regulatory and Legal Compliance
  • Process Improvement
  • Profit and Loss Statements

Timeline

Store Manager

Bill's Cost Plus
08.2022 - Current

Meat Manager

Bills Cost Plus
03.2017 - Current

Account Manager

BDT BEVERAGE
08.2016 - 01.2017

Route Sales

OLE MEXICAN FOODS
08.2014 - 08.2016

Closing Manager

BILL'S FRESH MARKET
08.2008 - 01.2014

Some College (No Degree) - Economics With Emphasis in Pre-Law

Arkansas State University Jonesboro

High School Diploma -

Trumann High School

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