Summary
Overview
Work History
Education
Skills
Timeline
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Jade Jackson

Fayetteville

Summary

Technically skilled problem-solver with expertise in data-driven automation, workflow efficiency, and human-centered design. As a former manager and data-driven problem solver, I've spent my career optimizing systems-whether in eCommerce, store design, or behavioral research. Now, I combine that experience with technical automation skills to build smarter, more efficient workflows. I've used my psychology knowledge to improve reducing operator errors and minimizing cognitive load in processes,

Overview

3
3
years of professional experience

Work History

Automation Specialist

Walmart
11.2024 - Current
  • Maintained, debugged and optimized automation programs.
  • Tested, automated and whitelisted software to be used in secure environments.
  • Performed gap analysis procedures and detailed data reviews to optimize implementation.
  • Conducted training sessions on various automation tools, increasing employee proficiency and overall productivity levels.
  • Collaborated with engineers to optimize PLC logic, improving equipment uptime by 25%.
  • Implemented continuous improvement initiatives by analyzing system performance data and identifying areas for optimization.
  • Troubleshot and resolved automation-related issues, minimizing disruptions to production schedules.
  • Trained for system entry to physically retrieve bots that could not be troubleshot during production.

Assistant Store Manager of Operations

Walmart
09.2023 - 11.2024
  • Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
  • Managed daily store operations to ensure optimal customer service and employee productivity.
  • Trained staff on new POS & ERP systems, improving checkout speed by 20%.
  • Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
  • Led store design improvements using heatmap analytics (e.g., tracking customer flow for layout efficiency).
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.

Store Design Specialist

Walmart
11.2021 - 06.2023
  • Managed multiple projects simultaneously, prioritizing tasks and maintaining high-quality results.
  • Optimized design processes by incorporating cutting-edge software tools and technologies.
  • Enhanced design quality by streamlining project workflow.
  • Redesigned store layouts using data driven insights (heatmaps, foot traffic analtics0 to maximize efficiency, improving customer workflow by 30% and sales per square foot by 35%.
  • Automated visual merchandising plans using CAD tools (e.g., AutoCAD, SketchUp) and space- planning algorithms, reducing manual planning time.

Education

Bachelor of Science - Psychology

University of Arkansas
Fayetteville, AR
05-2014

Skills

  • Management & Process Improvement: Workflow Automation, KPI Tracking
  • Data & Analytics: Python, SQL, Excel (Power Query, Macros), Tableau
  • Automation & Control: PLCs, SCADA, RPA, Alpha Autobot Systems
  • eCommerce & UX: Store design optimization, ERP systems
  • Psychology in Tech: Human-machine interaction, cognitive ergonomics, usability testing

Timeline

Automation Specialist

Walmart
11.2024 - Current

Assistant Store Manager of Operations

Walmart
09.2023 - 11.2024

Store Design Specialist

Walmart
11.2021 - 06.2023

Bachelor of Science - Psychology

University of Arkansas

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Jade Jackson