Jade Olinger
Mena
Summary
Proactive and adaptable professional with diverse experience in customer service and operations. Known for strong organizational and conflict resolution skills, ready to leverage expertise to improve team performance and service delivery.
Overview
9
9
years of professional experience
Work History
Cashier
Country Express
Mena, AR
12.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, restocking shelves, and organizing merchandise displays.
Receptionist
Arkansas Pain Therapy
Mena, AR
09.2025 - 12.2025
- Managed front desk operations, greeting patients and directing inquiries promptly.
- Scheduled appointments using electronic health record system, ensuring optimal patient flow.
- Maintained patient confidentiality while handling sensitive information in compliance with HIPAA regulations.
- Assisted in processing patient intake forms and verifying insurance information efficiently.
Cook
Country Express
Mena, AR
04.2024 - 09.2025
- Prepared and cooked diverse menu items adhering to food safety standards.
- Assisted in inventory management and stock rotation to minimize waste.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained cleanliness of kitchen equipment and workstations per sanitation guidelines.
- Trained new staff in food preparation processes and kitchen protocols.
Machine Operator
Nidec Motor
Mena, AR
12.2023 - 05.2024
- Operated machinery to ensure efficient production and meet quality standards.
- Monitored equipment performance and executed routine maintenance tasks.
- Trained new operators on safety protocols and operational procedures.
- Implemented process improvements resulting in reduced downtime and enhanced productivity.
Manager
The Corner LLC
Mena, AR
02.2017 - 10.2023
- Led operational strategy to enhance team efficiency and workflow management.
- Developed training programs to improve staff performance and service delivery.
- Implemented process improvements resulting in reduced operational costs and increased productivity.
- Monitored inventory levels, ensuring optimal stock availability for customer demands.
Education
High School Diploma -
Mena High School
Mena, AR05-2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Data entry
- Organization skills
- Telephone skills
- Appointment scheduling
Timeline
Cashier
Country Express
12.2025 - Current
Receptionist
Arkansas Pain Therapy
09.2025 - 12.2025
Cook
Country Express
04.2024 - 09.2025
Machine Operator
Nidec Motor
12.2023 - 05.2024
Manager
The Corner LLC
02.2017 - 10.2023
High School Diploma -
Mena High School