Jade Watson
Little Rock
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Arkansas Otolaryngology Center
Little Rock
12.2023 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient records and ensured data accuracy.
- Scheduled appointments and coordinated patient flow efficiently.
- Customer Service
- Supported office staff with administrative tasks as needed.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Server
IHOP
Little Rock
03.2020 - 12.2023
- Provided excellent customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining areas and utensils.
- Responded promptly to customer inquiries and resolved issues effectively.
- Provided excellent customer service to ensure satisfaction.
Education
Southwest High School
Mabelvale, ARSkills
- Patient care
- Customer service
- HIPAA compliance
- Appointment scheduling
- Problem solving
- Time management
- Trustworthy companion
- Adaptability
Certification
- Phlebotomist
EKG tech
Timeline
Medical Assistant
Arkansas Otolaryngology Center
12.2023 - Current
Server
IHOP
03.2020 - 12.2023
Southwest High School