Jaedon Willis
North Little Rock
Summary
Dynamic professional with a strong work ethic and problem-solving skills, experienced in enhancing customer satisfaction at MOGO Logistics. Proven ability to efficiently manage multiple tasks while ensuring timely deliveries. Recognized for adaptability and effective communication, contributing to improved service delivery and client relationships.
Overview
4
4
years of professional experience
Work History
Delivery Driver, Shipping
MOGO Logistics
06.2025 - 07.2025
- Delivered packages efficiently, ensuring timely arrival at designated locations.
- Communicated effectively with dispatch team to optimize routing and minimize delays.
- Adapted quickly to changes in delivery schedules or routes as needed.
- Provided excellent customer service while delivering products, enhancing client satisfaction.
- Inspected vehicle regularly for maintenance needs and compliance with safety standards.
Host Manager
TGI Fridays Franchise
07.2021 - 08.2022
- Managed guest seating and coordinated waitlists to optimize table turnover
- Trained new hosts on customer service protocols and reservation systems
- Assisted in maintaining cleanliness and organization of front-of-house areas
- Handled guest inquiries and resolved issues promptly to enhance satisfaction
Customer Service Representative
Sam's Club
03.2021 - 08.2021
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer accounts, ensuring accurate updates and information.
- Collaborated with team members to improve service delivery processes.
- Utilized CRM software to track customer interactions and feedback.
Education
Accounting
University of Arkansas - Pine Bluff
Pine Bluff, AR05-2025
Associate of Science - General Studies
University of Arkansas - Rich Mountain
Mena05-2023
Skills
- Strong work ethic
- Efficient multitasking
- Patience and perseverance
- Emergency response readiness
- Confidentiality and discretion
- Problem-solving capacity
- Product handling expertise
Timeline
Delivery Driver, Shipping
MOGO Logistics
06.2025 - 07.2025
Host Manager
TGI Fridays Franchise
07.2021 - 08.2022
Customer Service Representative
Sam's Club
03.2021 - 08.2021
Accounting
University of Arkansas - Pine Bluff
Associate of Science - General Studies
University of Arkansas - Rich Mountain
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