Summary
Overview
Work History
Education
Skills
Timeline
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Jaedon Willis

North Little Rock

Summary

Dynamic professional with a strong work ethic and problem-solving skills, experienced in enhancing customer satisfaction at MOGO Logistics. Proven ability to efficiently manage multiple tasks while ensuring timely deliveries. Recognized for adaptability and effective communication, contributing to improved service delivery and client relationships.

Overview

4
4
years of professional experience

Work History

Delivery Driver, Shipping

MOGO Logistics
06.2025 - 07.2025
  • Delivered packages efficiently, ensuring timely arrival at designated locations.
  • Communicated effectively with dispatch team to optimize routing and minimize delays.
  • Adapted quickly to changes in delivery schedules or routes as needed.
  • Provided excellent customer service while delivering products, enhancing client satisfaction.
  • Inspected vehicle regularly for maintenance needs and compliance with safety standards.

Water & Fire Technician

Servicemaster Restorations
06.2021 - 07.2023
  • Operated advanced restoration equipment to mitigate water damage in residential and commercial properties.
  • Conducted thorough assessments of affected areas, ensuring accurate documentation of damage for insurance claims.
  • Implemented safety protocols during restoration processes, minimizing risks to self and team members.
  • Collaborated with team members to execute effective restoration strategies, enhancing project efficiency and turnaround time.
  • Maintained inventory of restoration supplies, ensuring availability for ongoing projects and timely completion of tasks.
  • Communicated with clients to provide updates on progress, fostering trust and satisfaction throughout the restoration process.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment as well as industrial demolition equipment.

Host Manager

TGI Fridays Franchise
07.2021 - 08.2022
  • Managed guest seating and coordinated waitlists to optimize table turnover
  • Trained new hosts on customer service protocols and reservation systems
  • Assisted in maintaining cleanliness and organization of front-of-house areas
  • Handled guest inquiries and resolved issues promptly to enhance satisfaction

Customer Service Representative

Sam's Club
03.2021 - 08.2021
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed customer accounts, ensuring accurate updates and information.
  • Collaborated with team members to improve service delivery processes.
  • Utilized CRM software to track customer interactions and feedback.

Education

Accounting

University of Arkansas - Pine Bluff
Pine Bluff, AR
05-2025

Associate of Science - General Studies

University of Arkansas - Rich Mountain
Mena
05-2023

Skills

  • Strong work ethic
  • Efficient multitasking
  • Patience and perseverance
  • Emergency response readiness
  • Confidentiality and discretion
  • Problem-solving capacity
  • Product handling expertise

Timeline

Delivery Driver, Shipping

MOGO Logistics
06.2025 - 07.2025

Host Manager

TGI Fridays Franchise
07.2021 - 08.2022

Water & Fire Technician

Servicemaster Restorations
06.2021 - 07.2023

Customer Service Representative

Sam's Club
03.2021 - 08.2021

Accounting

University of Arkansas - Pine Bluff

Associate of Science - General Studies

University of Arkansas - Rich Mountain

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Jaedon Willis