Jakasha Edwards
Littlerock
Summary
Dynamic Medical Assistant with extensive experience at Urgent Care PRN, excelling in patient care and vital sign monitoring. Proven ability to enhance patient satisfaction through effective communication and teamwork. Skilled in phlebotomy and HIPAA compliance, ensuring high standards of care while fostering a positive clinic environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Urgent Care PRN
North Little Rock, AR
08.2025 - Current
- Administered patient assessments and vital sign checks to ensure accurate health evaluations.
- Coordinated patient flow and managed appointment scheduling to optimize clinic operations.
- Assisted healthcare providers with procedures, maintaining high standards of care and safety protocols.
- Educated patients on treatment plans, medications, and preventative care measures to enhance health literacy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Office Administrative Assistant
Kid To Kid CDC
Jacksonville, AR
07.2015 - Current
- Managed scheduling and appointment coordination for staff and clients.
- Developed and maintained filing systems to enhance information accessibility.
- Assisted in preparing reports and documentation for administrative meetings.
- Implemented office procedures that improved workflow efficiency by streamlining tasks.
- Trained new administrative staff on office policies and software applications.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Collaborated with team members to streamline office operations and improve workflow.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Coordinated scheduling for meetings and appointments, optimizing calendar efficiency.
- Reviewed files, records and other documents to obtain information to respond to requests.
Patient Care Technician
Baptist Health Hospital
North Little Rock, AR
07.2023 - 06.2024
- Monitored patient vitals and reported changes to nursing staff.
- Assisted patients with daily activities, enhancing comfort and mobility.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with healthcare team to implement individualized care plans.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Education
High School Diploma -
Sylvan Hills High School
Sherwood, AR05.2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- Direct patient care
- Patient-focused care
- Calendar management
- Meeting scheduling
- Document management
- Strong organization
- Positive attitude
- Time management
- Dedicated team player
- Payment processing
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- HIPAA
- Patient support
- Blood culture collection
- Sample labeling
- Blood collection
- Teamwork and collaboration
- Glucose screening
Certification
- PT - Phlebotomy Technician
Languages
English
Timeline
Medical Assistant
Urgent Care PRN
08.2025 - Current
Patient Care Technician
Baptist Health Hospital
07.2023 - 06.2024
Office Administrative Assistant
Kid To Kid CDC
07.2015 - Current
High School Diploma -
Sylvan Hills High School