JAKAYLA BROADUS
FOOD SERVER
Little Rock
Summary
Dynamic and results-oriented professional with a strong background in customer service and teamwork from experience at Walmart and McDonald's. Proven ability to resolve complaints effectively while maintaining high standards of workplace safety. Skilled in cash handling and committed to continuous learning to enhance team performance and customer satisfaction.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
4
4
years of professional experience
Work History
Team Associate
Walmart
07.2023 - 12.2024
- Resolved issues quickly to maintain productivity goals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Continuously checked products for quality assurance according to strict guidelines.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Crew Member
McDonald's
04.2021 - 06.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Southwest High School
Little Rock, AR 05.2001 -
Skills
Meeting facilitation
Decision-making capacity
Cash handling
Complaint resolution
Willingness to learn
Teamwork and collaboration
Computer skills
Customer service
Positive attitude
Workplace safety
Data entry
Adaptability and flexibility
Timeline
Team Associate
Walmart
07.2023 - 12.2024
Crew Member
McDonald's
04.2021 - 06.2023
High School Diploma -
Southwest High School
05.2001 -
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