An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Patient Access Representative II
Arkansas Children's Hospital
Little Rock
06.2024 - 04.2026
Verified insurance information, collected payments, and scheduled appointments.
Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Assisted with scheduling follow-up appointments according to provider availability.
Adhered to HIPAA regulations when handling confidential patient information.
DFA Service Representative
Arkansas Child Support Enforcement
Little Rock, AR
04.2023 - 06.2024
Assisted clients in navigating child support processes and requirements.
Responded to inquiries regarding case statuses and payment information.
Managed incoming calls from customers seeking assistance with their orders or other services.
Monitored case files for necessary updates and timely follow-ups on actions needed.
Medical Receptionist
Christ Community Health Service
Memphis
08.2020 - 03.2023
Greeted patients and visitors warmly, ensuring a positive first impression.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Performed data entry tasks related to billing and collections procedures
Performed clerical duties such as filing, photocopying, faxing and scanning documents.
Verified patient information including demographic details and insurance coverage prior to appointment.