Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jala Jimerson

Little Rock

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Patient Access Representative II

Arkansas Children's Hospital
Little Rock
06.2024 - 04.2026
  • Verified insurance information, collected payments, and scheduled appointments.
  • Processed referrals from primary care physicians to specialists for further treatment or evaluation.
  • Assisted with scheduling follow-up appointments according to provider availability.
  • Adhered to HIPAA regulations when handling confidential patient information.

DFA Service Representative

Arkansas Child Support Enforcement
Little Rock, AR
04.2023 - 06.2024
  • Assisted clients in navigating child support processes and requirements.
  • Responded to inquiries regarding case statuses and payment information.
  • Managed incoming calls from customers seeking assistance with their orders or other services.
  • Monitored case files for necessary updates and timely follow-ups on actions needed.

Medical Receptionist

Christ Community Health Service
Memphis
08.2020 - 03.2023
  • Greeted patients and visitors warmly, ensuring a positive first impression.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Performed data entry tasks related to billing and collections procedures
  • Performed clerical duties such as filing, photocopying, faxing and scanning documents.
  • Verified patient information including demographic details and insurance coverage prior to appointment.

Education

Associate of Applied Science -

Pulaski Technical College
North Little Rock, AR
08.2022 - 12.2024

High School Diploma -

Central High School
Little Rock, AR
08.2016 - 05.2020

Skills

  • Appointment Scheduling
  • Appointment Confirmation
  • Typing 48 WPM
  • HIPAA Compliance
  • Customer Service
  • Insurance Verification (Medicaid)
  • Payment Collection
  • Office Administration
  • Patient Intake
  • MS Office Expertise
  • Epic Systems

References

  • References available upon request.

Timeline

Patient Access Representative II

Arkansas Children's Hospital
06.2024 - 04.2026

DFA Service Representative

Arkansas Child Support Enforcement
04.2023 - 06.2024

Associate of Applied Science -

Pulaski Technical College
08.2022 - 12.2024

Medical Receptionist

Christ Community Health Service
08.2020 - 03.2023

High School Diploma -

Central High School
08.2016 - 05.2020
Jala Jimerson