Jalen Mckay
Fayetteville
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
4
4
years of professional experience
Work History
Assistant Manger
O'Reilly Auto Parts Store
Fayetteville
2022.02 - Current
- Assisted in managing daily operations and inventory control processes.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Resolved customer inquiries and complaints with effective communication skills.
- Maintained up-to-date knowledge of company products and services.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Online Grocery Associate
Walmart
Rowlett
2021.03 - 2022.01
- Prepared and packed grocery orders for timely delivery.
- Collaborated with team members to streamline order fulfillment processes.
- Assisted customers in selecting grocery items for online orders.
- Communicated effectively with customers regarding order status and updates.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Education
Bachelor of Arts - Marketing
University of Arkansas
Fayetteville, AR2025-12
Associate of Arts - Marketing
Collin County Community College
Plano, TX2022-12
High School Diploma -
Rockwall High School
Rockwall2020-07
Skills
- Client support
- Social media strategy
- Communication effectiveness
- Dispute resolution
- Employee training
- Talent acquisition
- Marketing techniques
- Market analysis
- Employee performance evaluations
- Project management
Affiliations
- Helping people with small to minor fixes on the vehicles
Timeline
Assistant Manger
O'Reilly Auto Parts Store
2022.02 - Current
Online Grocery Associate
Walmart
2021.03 - 2022.01
Bachelor of Arts - Marketing
University of Arkansas
Associate of Arts - Marketing
Collin County Community College
High School Diploma -
Rockwall High School