James Broyer
Bentonville
Summary
I consistently enhance customer satisfaction and operational efficiency. I am professional with a background in vehicle care and maintenance, prepared for this role. Skilled in interior and exterior cleaning. Known for reliability, adaptability, and teamwork, consistently delivering high-quality results and exceeding client expectations. Equipped to enhance customer satisfaction through exceptional detailing services.
Overview
9
9
years of professional experience
Work History
Bartender
Doner Haus
02.2024 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
Buzz Inn Steakhouse
08.2022 - 02.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
Head Waiter
Sumo
08.2019 - 08.2022
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Supervised server staff and simultaneously served personal section of tables.
Head Butcher/1st Assistant Department Manager
Albertsons
03.2020 - 01.2022
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Increased team productivity through effective delegation of tasks based on individual strengths and areas of expertise.
- Generated repeat business by building rapport with customers through personalized service and attention to detail.
- Enhanced customer satisfaction by providing expert knowledge on meat selection and preparation techniques.
- Improved overall efficiency by streamlining processes for receiving, processing, and displaying meats.
Detailing Technician
Wood Motors
08.2016 - 05.2017
- Collaborated with colleagues to tackle complex projects efficiently, resulting in high-quality results for clients.
- Trained new hires on proper techniques, product usage, equipment handling, safety protocols which accelerated their productivity.
- Boosted customer satisfaction with meticulous attention to detail in all aspects of the detailing process.
Education
No Degree - Music
Orange Coast College
Costa Mesa, CANo Degree - Mathematics
North Arkansas College
Harrison, ARHigh School Diploma -
Chico Senior High School
Chico, CA05-2007
Skills
- Strong multitasking
- Client Support
- Highly reliable
- Team player attitude
- Adherence to safety
Timeline
Bartender
Doner Haus
02.2024 - 02.2025
Bartender
Buzz Inn Steakhouse
08.2022 - 02.2024
Head Butcher/1st Assistant Department Manager
Albertsons
03.2020 - 01.2022
Head Waiter
Sumo
08.2019 - 08.2022
Detailing Technician
Wood Motors
08.2016 - 05.2017
No Degree - Music
Orange Coast College
No Degree - Mathematics
North Arkansas College
High School Diploma -
Chico Senior High School
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