James Cole Jr
Little Rock,AR
Summary
Dedicated Security Officer with extensive experience at Allied Universal Security Services, skilled in CCTV monitoring and conflict de-escalation. Proven track record in crime prevention and emergency response, ensuring a safe environment while delivering superior customer service. Recognized for integrity and effective communication, enhancing security operations and fostering a welcoming atmosphere.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
04.2023 - 04.2025
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled commercial property and associated parking garage.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Wrote detailed reports of all security breaches and investigations.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Associate of Arts - Business Administration
Rio Hondo College
Whittier, CA06-1976
Skills
- Personnel screening
- Stationary surveillance
- Identification verification
- Premises patrol
- Arrest procedures
- Visitor tracking
- Investigation documentation
- Electronic surveillance
- Emergency response
- Conflict de-escalation
- Detail-oriented
- Theft prevention training
- CCTV monitoring
- Crime prevention methods
- Fire safety training
- Interior and exterior patrol
- High level of integrity
- Superior customer service
- Crisis intervention training
- Document management
- Threat management
- Crime prevention
- Security guard license
- Complex Problem-solving
- Investigative skills
- Alarm monitoring
- Report writing
- Threat assessment
- Asset protection
- Report generation
- Incident reporting
- Active shooter training
- General security
- First aid and CPR certified
Certification
- Licensed Security Officer - 07/01/2024 -07/01/2026
Timeline
Security Officer
Allied Universal Security Services
04.2023 - 04.2025
Associate of Arts - Business Administration
Rio Hondo College
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