James Jones
Fayetteville
Summary
I have almost 20 years in the flooring industry. I've worked in customer service, warehouse, and currently the commercial flooring industry. Over these years i have gained skills in product knowledge, great customer service, logistics, problem solving, building meaningful relationships, attention to details, trends, accountability, being open to learning, organization.
Overview
12
12
years of professional experience
Work History
Field/Safety Manager
Hartley Commercial Flooring & Painting
01.2024 - Current
- Reduced workplace injuries by developing and enforcing comprehensive safety policies and procedures.
- Collaborated with project managers to ensure proper safety protocols were integrated into project plans.
- Organized regular toolbox talks and safety meetings to keep employees informed on current best practices and industry standards.
- Required subcontractors and site visitors to follow safety rules, regulations and OSHA standards.
- Verified that team members wore personal protective equipment in construction areas.
- Updated contract, project and crew leaders with daily status reports on observations.
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Administrative Manager
Daltile
01.2013 - 12.2023
- Coordinated resources across departments for seamless project execution and delivery.
- Orchestrated multiple projects simultaneously by prioritizing tasks and managing timelines.
- Motivated team members with clear objectives and support for personal growth.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Verified customer information for orderly, up-to-date online systems.
- Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.
Education
High School Diploma -
Benton High School
Benton05-2001
Skills
- Safety training
- Hazard identification
- Site inspections
- Construction site management
- OSHA compliance
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Customer relationships
- Multitasking
- Excellent communication
- Logistics
Timeline
Field/Safety Manager
Hartley Commercial Flooring & Painting
01.2024 - Current
Administrative Manager
Daltile
01.2013 - 12.2023
High School Diploma -
Benton High School
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