James Owens
Rogers
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
11
11
years of professional experience
Work History
Certified Pharmacy Technician
AllCare Pharmacy
Rogers, AR
02.2021 - Current
- Served as inventory manager, handling all purchasing for pharmacy, keeping all stock rotated and organized, handling disposal of all damaged or expired products.
- Created Sterile Compounded products for intravenous use in patients.
- Coordinated with nursing staff across a variety of facilities in order to ensure appropriate patient care.
- Processed and entered prescriptions and medication orders efficiently and packaged and prepared medications for delivery to patients.
Overnight Associate
Walmart
Rogers, AR
09.2024 - 11.2024
- Apprenticed under Team Lead and was offered Assistant Team Lead position within two months of employment.
- Received large shipments of inventory, organized them, and stocked them.
Customer Care Representative
Asurion Insurance Services
Russellville, AR
02.2019 - 02.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in processing claims, ensuring accurate documentation and adherence to company policies.
- Served as part of an elite escalations department with training and authority to resolve complex and delicate issues.
Assistant Manager
Western Sizzlin Steak House and Buffet
Malvern, AR
05.2015 - 02.2019
- Worked as Server for first couple of years, established and maintained rapport and relationships with regulars while ensuring a pleasant dining experience for all.
- Served as lead trainer for all front of house positions.
- Coordinated with a variety of employees to assess their personal needs and availability in order to create our schedule.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in interview and hiring process
Education
High School Diploma -
Malvern High School
Malvern, ARSkills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Inventory Management
Timeline
Overnight Associate
Walmart
09.2024 - 11.2024
Certified Pharmacy Technician
AllCare Pharmacy
02.2021 - Current
Customer Care Representative
Asurion Insurance Services
02.2019 - 02.2021
Assistant Manager
Western Sizzlin Steak House and Buffet
05.2015 - 02.2019
High School Diploma -
Malvern High School