Summary
Overview
Work History
Education
Skills
Affiliations
References
Contact
Education and Training
Interests
Timeline
Generic

James Voorhees

Fayetteville,AR

Summary

Compassionate and skilled hearing aid specialist with a strong background in audiometric testing, patient care, and sales. Known for being empathetic, friendly, and outgoing, with a natural ability to build trust and rapport with patients. Experienced in operating audiometers, performing diagnostic tests, and providing personalized hearing solutions. Dedicated to improving patients’ quality of life through exceptional care, technical expertise, and a commitment to education and support.

Overview

9
9
years of professional experience

Work History

DSP

Lifestyles, Inc.
12.2024 - Current
  • Facilitated clients' access to essential services by driving them to various appointments and errands.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Contractor

Self-employeed
06.2024 - 12.2024
  • Delivered food orders promptly and efficiently for DoorDash, ensuring customer satisfaction.
  • Executed diverse duties to assist in the daily operations of a screen printing facility.

Store Associate

Kum & Go
07.2023 - 07.2024
  • Adhered to safety regulations when handling hazardous materials.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Answered incoming calls regarding product inquiries or orders.
  • Demonstrated excellent customer service skills at all times.
  • Addressed customer complaints in a professional manner.
  • Processed returns and exchanges according to company policy.
  • Stocked shelves with merchandise and maintained inventory levels.

Groundskeeper

Primetime FEC
03.2016 - 06.2020
  • Removed hazardous objects from the grounds, such as broken glass.
  • Swept and raked leaves, debris, and other materials from the grounds.
  • Constructed walkways with pavers or bricks for aesthetic appeal.
  • Mulched flower beds to retain moisture levels in the soil.
  • Watered plants, flowers, and turf to maintain healthy growth.
  • Inspected lawns for weeds, pests, or other signs of damage.
  • Operated mowers, tractors, and other equipment in a safe manner.
  • Trimmed trees, shrubs, and hedges using hand tools such as shears and pruners.
  • Assisted with landscaping projects such as laying sod or planting trees.
  • Mowed lawns and trimmed grass around sidewalks, flower beds and walls.

Sales Associate

Sears
07.2016 - 02.2017
  • Remedied customer challenges by providing relevant bedding and electronic products and services.
  • Maintained a strong understanding of competitors, their offerings and their presence in assigned territory.
  • Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
  • Provided an exemplary level of service to clients to both maintain and extend the relationships for future business opportunities.
  • Secured sales by providing recommendations to promote brand effectiveness and product benefits.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Identified lucrative business prospects through cold calling, networking, marketing and database leads.
  • Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements.
  • Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
  • Identified potential customers and evaluated market potential.
  • Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.

Education

Hearing Aid Specialist Licensing Program - Hearing Healthcare

Hearing Aid Academy
Salt Lake City, UT
02-2025

High School Diploma -

Cooper High School
Abilene, TX
01-2011

Skills

  • Proficiency in operating audiometers and performing hearing assessments
  • Knowledge of audiometric testing procedures (eg, tympanometry, pure tone testing, word recognition testing)
  • Understanding of cochlear physiology, ear anatomy, and acoustics
  • Empathy, kindness, and compassion in patient care
  • Ability to build trust and rapport with patients of all ages
  • Proven experience in sales
  • Quick and intelligent decision-making in resolving technical or patient-related challenges
  • Courage and resilience when navigating difficult or emotionally sensitive situations
  • Friendly and outgoing personality, creating a welcoming environment for patients

Affiliations

  • Friends and Family
  • Spirituality and Character Development
  • Nature enthusiast
  • Artist

References

References available upon request.

Contact

Fayetteville, AR 72701

Education and Training

other,Abilene, TX

Interests

Writing, creating music, poetry, and songs
Performing at open mic nights
Christianity and exploring spiritual growth
Spending time with family and friends
Reading and continuous learning
Hiking and connecting with nature

Timeline

DSP

Lifestyles, Inc.
12.2024 - Current

Contractor

Self-employeed
06.2024 - 12.2024

Store Associate

Kum & Go
07.2023 - 07.2024

Sales Associate

Sears
07.2016 - 02.2017

Groundskeeper

Primetime FEC
03.2016 - 06.2020

High School Diploma -

Cooper High School

Hearing Aid Specialist Licensing Program - Hearing Healthcare

Hearing Aid Academy
James Voorhees