Retail manager and beauty professional with experience leading teams, managing inventory, and helping customers find cosmetics and skincare products that fit their needs. Strong background in sales, makeup application, staff training, merchandising, and day-to-day store operations. Known for friendly service, practical product knowledge, and creating a welcoming shopping experience.
Work History
Store Manager
2 Years 10 Months
Merle Norman Cosmetics | 10.2023 - Current
Manage daily store operations, including staffing, inventory, merchandising, and customer service.
Hire, train, schedule, and support employees.
Tracked sales and inventory to ensure availability of popular products and meet customer demand.
Resolve customer and employee concerns in a professional manner.
Assisted customers with product selection choose cosmetics and skincare products based on their goals and skin type.
Resolved customer and employee concerns professionally, fostering a positive store environment.
Maintain organized, attractive displays and a welcoming store environment.
Beauty Sales Associate
1 Year 6 Months
Merle Norman Cosmetics | 04.2022 - 10.2023
Assisted customers in selecting makeup and skincare products tailored to their individual needs.
Educated customers on product ingredients, benefits, and application techniques to enhance their experience.
Developed strong customer relationships that fostered loyalty and repeat business.
Processed purchases using the POS system and balanced cash drawers.
Restocked products, maintained displays, and assisted with inventory.
Stayed current on beauty products, techniques, and trends.
Restaurant Hostess
5 Months
Salsa's | 11.2021 - 04.2022
Greeted guests, managed seating for optimal flow, and communicated accurate wait times to enhance guest experience.
Handled reservations, phone calls, and customer questions.
Assisted servers and bussers during peak hours to maintain service efficiency and guest satisfaction.
Executed opening and closing procedures while ensuring proper restocking of supplies in the dining area.
Administrative Assistant
2 Years 5 Months
Pepsi | 02.2009 - 07.2011
Coordinated scheduling, meetings, records, and correspondence for managers to ensure efficient workflow.
Handled calls and addressed customer and employee inquiries to provide timely assistance.
Maintained confidential files, databases, calendars, and office supplies.
Organized and maintained confidential files, databases, calendars, and office supplies to support daily operations.
Answered calls and directed customer and employee questions.
Utilized Microsoft Word, Excel, and PowerPoint to create and format documents, spreadsheets, and presentations for various projects.
Sales Representative
3 Months
Heritage | 11.2008 - 02.2009
Contacted current and prospective customers to establish relationships and generate qualified leads.
Explained services and leveraged communication skills to successfully close sales.
Participated in training sessions to enhance skills and knowledge. and sales meetings to strengthen product knowledge.
Server
6 Months
Hooters | 08.2008 - 02.2009
Delivered friendly, attentive service to enhance guest experience in a fast-paced restaurant.
Coordinated multiple tables, orders, and guest requests to ensure timely service.
Guided guests in selecting menu items and followed alcohol-service procedures.
Administrative Assistant
2 Years
PGS | 07.2006 - 07.2008
Entered and maintained accurate information in company databases to support data integrity and accessibility.
Managed invoices, expenses, payment records, and accounts payable reports.
Answered calls, distributed mail, and maintained organized records.
Answered calls and distributed mail while maintaining organized records to enhance office communication and workflow.
Used Microsoft Word, Excel, PowerPoint, and Access.
Education
High School Diploma
Technical College System of Georgia / North Metro Technical College | Acworth, GA | 12-2006
Skills
Cosmetics and skincare sales
Makeup application
Skin type assessments
Store operations and inventory
Merchandising and displays
POS systems and cash handling
Team leadership and scheduling
Hiring
training
and coaching
Sales strategy
Customer service
Administrative support
Additional Experience
Position: Server, Employer: Family Traditions, Location: Woodstock, GA, Dates: Aug 2005-Dec 2005