Jamie Crane
Pettigrew
Summary
Adept at enhancing customer satisfaction and streamlining kitchen operations, I leveraged my food safety expertise and positive attitude at Culver's Restaurant to significantly improve service delivery. My collaborative spirit and proficiency in kitchen maintenance have consistently elevated dining experiences, making me a valuable asset to any team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Kitchen Hand
Culver's Restaurant
03.2023 - 06.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Server
On The Border
08.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Furrs Buffet
05.2014 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Food Line Worker
Del Taco
05.2019 - 08.2019
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Assembled and installed products on production lines according to established guidelines.
Customer Service Representative
Taco Bell
01.2019 - 03.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Correctional Officer
Arkansas Correctional Center
12.2017 - 05.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Graduate - Police Academy
East Texas Police Academy
Kilgore, TX10.2010
General Diploma - High School
NTI
Springdale, AR05.2009
Skills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
- Food preparation
- Dishwashing
- Equipment cleaning
- Punctual and reliable
- Cleaning and sanitation
- Kitchen organization
- Surface cleaning
- Workplace health and safety
- Cooking
- Food safety measures
- Trash removal and recycling
- Food quality standards
- Kitchen operations
- Food storage
- Trash removal
- Supply restocking
- Food Safety Handler
Accomplishments
I worked hard to get my degree in the police academy. Shortly there after I realized it wasn't what I had expected so I turned the page and excelled in my work in Food handling. This also includes receiving my food handlers certificate
Certification
GED Diploma
East Texas Police Academy Diploma
Food Handlers Certificate
Timeline
Kitchen Hand
Culver's Restaurant
03.2023 - 06.2023
Server
On The Border
08.2022 - 03.2023
Food Line Worker
Del Taco
05.2019 - 08.2019
Customer Service Representative
Taco Bell
01.2019 - 03.2019
Correctional Officer
Arkansas Correctional Center
12.2017 - 05.2018
Server
Furrs Buffet
05.2014 - 11.2019
Graduate - Police Academy
East Texas Police Academy
General Diploma - High School
NTI
Similar Profiles
Ava HessAva Hess
Team Member at Culver's RestaurantTeam Member at Culver's Restaurant
Ava McLeanAva McLean
Shift Leader at Culver's RestaurantShift Leader at Culver's Restaurant
Donovan JuarezDonovan Juarez
Restaurant Team Member at Culver's RestaurantRestaurant Team Member at Culver's Restaurant