Professional Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Timeline

Jamie Hughes

UAMS
Malvern
1
Certification
21
years of professional experience

Throughout my 19 years in healthcare I’ve had the pleasure of working with many wonderful patients. I am hardworking, adaptable, empathetic, and enjoy multi-tasking. Time management and patient satisfaction are top priorities

Work History

RMA

11 Months
Hamilton West Family Medicine | 11.2025 - Current
  • Collaborated with Dr. John Irwin to provide patient care for diverse age groups, including adolescents and the elderly. Patients' age ranges from adolescents elderly. I perform and document manual vitals, patient referrals, put in lab orders based on the need of the patient, send medications, schedule appointments, call lab results, do prior authorizations, and give patient injections
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

RMA

1 Year
CHI Endocrinology | 10.2024 - 10.2025
  • I worked along Dr. Burrows assisting in in assisted with biopsy procedures,Performing vital signs, documenting on pts, calling Lab results, scheduling pt appointments. Our clinic was shut down in October 2025, forcing us to find new jobs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

CMA-Certified Medical Assistant

01.2023
  • December 4 2023 Orthopedics as Mallory Melbys (PA) assistant for Dr. Cordell
  • Transferred to endocrinology October 4th 2024 as the MA for Dr. Burrows.
  • Worked at CHI endocrinology clinic, assisting with patient care.
  • Transferred to endocrinology October 4th 2024 as the MA for Dr. Burrows.
  • Prepared exam rooms, assisted with medical procedures, conducted laboratory tests, and organized charts and slides for the physician.
  • I see diabetic and osteo patients, perform vital signs, documentation on patients, do prior authorizations, perform and set up biopsies to check for thyroid cancer, give osteoporosis injections, chart notes, scanning, check A1Cs on all diabetic patients, please diabetic species on patients, check patients in, make appts. I think I got it all in there lol
  • Called in prescriptions to pharmacies and communicated test results to patients.

Patient Care Tech

3 Years 9 Months
UAMS | 01.2023 - Current
  • Emergency Room
  • Level 1 trauma Center and teaching hospital. My duties consist of providing patient care, satisfaction, and excellence to the injured. I perform EKGs, take vital signs, collect specimens, draw blood cultures and lab work, transport patients, assist to bedside, place patients on monitors, assist in Foley catheters, continuous documentation, monitor psychiatric patients, feed patients, and assist in all activities of daily living. offered emotional support to families and friends of patients. I perform all these duties alongside my team of doctors, residents, and other technicians.
  • Recorded vital signs and reported changes in patient condition to nursing staff.
  • Assisted patients with bathing, grooming, toileting, and mobility support.
  • Collected specimens and prepared samples for laboratory processing.

LR/ Patient Care Tech/IA

3 Years 7 Months
Baptist Health | 07.2019 - 02.2023
  • Worked in emergency department, providing critical support to medical team. Delivered patient care in Emergency Department, ensuring comfort and safety. I perform EKGs, vital signs, bathing, feeding, dressing, stocking supplies/equipment, documentation on patients, and transporting. I was promoted to a PCT II. I Also worked as an information associate. (Secretary) I answered phones and documented for the doctors.
  • Assisted patients with bathing, grooming, toileting, and daily comfort needs.
  • Measured and documented vital signs, blood glucose, and intake and output.
  • Transferred patients safely using lift equipment and proper body mechanics.

Membership/Marketing Manager

1 Year 8 Months
Survival Flight Inc. | 07.2017 - 03.2019
  • Organized PR events for our helicopter service and provided knowledge and information to the public regarding the financial benefits of service packages.
  • Developed marketing campaigns supporting brand awareness across digital, social, and community channels.
  • Managed content calendars, ensuring consistent messaging across website, email, and promotional materials.
  • Coordinated event marketing efforts to support outreach, recruiting, and community engagement initiatives.

Patient Care Tech

8 Months
Arkansas Children's | 02.2017 - 10.2017
  • Delivered pediatric care in ER, ensuring adherence to scope of practice. Monitored vital signs, triaged patients, and documented care while facilitating patient transport.
  • Measured vital signs and documented patient data accurately in electronic health records.
  • Assisted patients with bathing, grooming, toileting, and mobility support.
  • Collected specimens and prepared samples for laboratory processing.

Patient Care Tech

8 Years
Saline Memorial Hospital | 03.2009 - 03.2017
  • Managed patient intake in emergency room.
  • Provided support during urgent medical situations.
  • Performed EKGs, monitored vital signs, documented care provided, and addressed patients' needs.
  • Supported team members in delivering patient care.

Certified Nursing Assistant

2 Years 2 Months
Arbor Oaks Nursing and Rehab | 01.2007 - 03.2009
  • Provided long-term care to residents in the nursing home, including bathing, feeding, oral care, dressing, and documenting daily activities.
  • Assisted residents with bathing, dressing, and grooming while preserving dignity and comfort.
  • Monitored vital signs and documented changes in resident condition for nursing review.
  • Supported mobility needs using safe transfer techniques and proper ambulation assistance.

Certified Nursing Assistant

1 Year 1 Month
Baptist Malvern | 01.2006 - 02.2007
  • I worked as a CNA on the Med/Surg. Floor and provided care to patients. I performed vital signs, passed trays for meals, fed patients, bathed patients, and documented care.
  • Registered patient admissions accurately, verifying demographics, insurance, and referral information.
  • Collected required documents and explained intake forms to patients and families.
  • Coordinated with nursing, billing, and clinical staff to support smooth admission flow.

Education

CNA - NURSING

Malvern Certified Nursing Assistant School | Malvern | 10.2006

Certified Registry Number-050105910106E renewal date 10/2028

Certification Certificate - Surgical Scrub Tech

National Park Community College | Hot Springs
Received Certification Certificate

Surgical Tech - Medical

National Park Community College | Hot Springs | 12.2007

Skills

RMA (Registered Medical Assistant)
CNA (Certified Nursing Assistant)
PCT II
Patient Coordination
Customer service
Teamwork and collaboration
Vital signs assessment
Patient Coordination

Certification

BLS American Heart Association

issued 7/29/2026 expires 7/2028

RMA License

issued 10/15/25 expires 10/27

LN: 28681095

CNA License

issued 1/12/06 expires 10/27

LN: 050105910106E

Disclaimer

Additional Information I have a passion for caring for people. Being in health care comes with great rewards. Providing excellent customer service and patient satisfaction to all patients and family members is top priority. I consider myself a hard worker that is dedicated to teamwork and excellence no matter the circumstances. I look forward to what the future holds for my family and I, as I continue this wonderful career.

Timeline

RMA

Hamilton West Family Medicine
11.2025 - CurrentRead More

RMA

CHI Endocrinology
10.2024 - 10.2025Read More

CMA-Certified Medical Assistant

01.2023 Read More

Patient Care Tech

UAMS
01.2023 - CurrentRead More

LR/ Patient Care Tech/IA

Baptist Health
07.2019 - 02.2023Read More

Membership/Marketing Manager

Survival Flight Inc.
07.2017 - 03.2019Read More

Patient Care Tech

Arkansas Children's
02.2017 - 10.2017Read More

Patient Care Tech

Saline Memorial Hospital
03.2009 - 03.2017Read More

Certified Nursing Assistant

Arbor Oaks Nursing and Rehab
01.2007 - 03.2009Read More

Certified Nursing Assistant

Baptist Malvern
01.2006 - 02.2007Read More

National Park Community College

Certification Certificate from Surgical Scrub Tech
Read More

Malvern Certified Nursing Assistant School

CNA from NURSING
Read More

National Park Community College

Surgical Tech from Medical
Read More
Jamie Hughes