Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Personal Information

JANAE JACKSON

Walmart DC7842
Bentonville
1
Certification
10
years of professional experience

Strategic HR leader with over 10 years of experience in Human Resources and Supply Chain operations. Skilled in employee relations, recruiting, compliance, and leadership development. Led HR teams supporting 750 associates and executed large-scale hiring initiatives, enhancing organizational effectiveness and employee engagement.

Work History

Human Resource Office Manager

4 Years 8 Months
Walmart DC7842 | 12.2021 - Current
  • As an HR Office Manager, I lead a team of 4 HR professionals, orchestrating the strategic synchronization of operations across a network encompassing a total of 725 Salaried and Hourly associates
  • Spearheaded successful interview processes, led orientation events, and managed onboarding activities for more than 800+ new hires, enhancing morale and performance in the organization
  • Managed end-to-end recruiting, including sourcing, screening, and interview setup through Workday and Career Preference dashboards, ensuring a seamless hiring process.
  • Streamlined onboarding processes to enhance new employee integration and boost early-stage engagement and retention.

Logistics Load Manager

3 Years
WTCC 9848 | 12.2018 - 12.2021
  • Before my promotion to HR Office Manager, I excelled as a Logistics Load Manager, where I managed 90+ OTR drivers through efficient tactical planning in a fast-paced environment
  • Delivered $3.75 million worth of merchandise on time for 75+ store loads.
  • Picked up $5 million worth of merchandise from multiple third-party suppliers on time each day.
  • Led daily and weekly regional and local office meetings to address driver capacity, outbound store LOS, and inbound issues
  • Driver dispatch duties to ensure utilization of drivers’ hours while protecting LOS and CDD and minimizing empty miles

Reverse Logistics Associate

2 Years 8 Months
Walmart DC 8098 | 04.2016 - 12.2018
  • Managed return authorization and logistics processing for customer return shipments to warehouse, reconciling claims, invoice discrepancies, inventory variances, and product disposition.
  • Collaborated with warehouse operations, logistics, transportation, and supply chain teams to ensure seamless return processes.
  • Coordinated inbound and outbound shipments to optimize delivery schedules.
  • Managed inventory levels using Walmart's Warehouse Management System for accuracy.
  • Trained new associates on safety protocols and operational procedures to ensure compliance.

Education

B.A. - General Studies

University of Arkansas Pine Bluff

Graduate Certificate - Human Resource Management

Walden University

Skills

Recruiting
Workday
Benefits management
Process implementation
Process Implementations
Employee onboarding
Workforce Management
Employee engagement
Trailer planning
Routing and dispatch
Trailer management

Accomplishments

  • Facilitated the surveys for 521 associates with the assistance of the CSD Leads
  • Championed and volunteered in company sponsored CMN events as well as ACNT
  • Assisted the Digital Enablement Team with the implementation of The Mobile Clock in App- (7842 was the Pilot DC)
  • Supported members of management with the facility’s transition to the Workday platform
  • Championed the re-launch of the PATH TO LEAD program for the career development of hourly associates
  • Routed shipments to distribution centers by building loads, including load exceptions; designating carriers; and using transportation management systems.
  • Researched shipment problems, load/shipment exceptions, and re-assignments by researching the root cause of issues for carriers and suppliers.
  • Tactically performed load planning duties and coordinated work assignments for Walmart Fleet
  • Applied Citrix and Load planner to route Walmart orders, stores and trailers to minimize cost per case shipped.
  • Utilized GLS to arrange pallets/store stops on Walmart trailers to ensure efficiency and reduce cost.
  • Successfully completed the facility’s Records Clean Up and E-Filing projects for DC 7842

Certification

Professional in Human Resources (PHR),HRCI

SparkChain Supply Chain Management | University of Tennessee Haslam College of Business

Timeline

Human Resource Office Manager

Walmart DC7842
12.2021 - CurrentRead More

Logistics Load Manager

WTCC 9848
12.2018 - 12.2021Read More

Reverse Logistics Associate

Walmart DC 8098
04.2016 - 12.2018Read More

Walden University

Graduate Certificate from Human Resource Management
Read More

University of Arkansas Pine Bluff

B.A. from General Studies
Read More

Personal Information

Title: HUMAN RESOURCE OFFICE MANAGER

JANAE JACKSON