Jennifer Marks
Little Rock
Summary
Dedicated healthcare professional with experience at Baptist Health Medical Center, skilled in patient transportation and communication. Proven ability to enhance patient safety and comfort while collaborating with multidisciplinary teams. Certified in basic life support, I excel in delivering exceptional customer service and maintaining professionalism in high-pressure environments.
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
9
9
years of professional experience
Work History
Patient Transporter
Baptist Health Medical Center
03.2025 - Current
- Transported patients to and from various departments, ensuring comfort and safety during transit.
- Assisted nursing staff with patient mobility needs, promoting efficient workflow in critical environments.
- Maintained cleanliness and organization of transport equipment, adhering to safety protocols at all times.
- Communicated effectively with healthcare teams to coordinate timely patient transfers and minimize delays.
Barista/Cashier
Baptist Health Medical Center
01.2024 - 03.2025
- Prepared high-quality coffee beverages according to established recipes and standards.
- Maintained cleanliness and organization of work area to ensure compliance with health regulations.
- Provided exceptional customer service by engaging with customers and addressing their needs promptly.
- Operated espresso machines and other equipment efficiently to maximize beverage production during peak hours.
- Assisted in inventory management by monitoring stock levels and communicating supply needs to management.
- Trained new baristas on preparation techniques, customer interaction, and operational procedures.
Cashier
UAMS
05.2018 - 07.2023
- Processed customer transactions efficiently and accurately using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted in training new cashiers on best practices and store policies.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
Behavioral Health Aide
Arkansas State Hospital
04.2016 - 05.2018
- Assisted patients with daily living activities to promote independence and improve overall well-being.
- Monitored patient behavior and reported changes to clinical staff, ensuring timely intervention when necessary.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for optimal patient outcomes.
- Provided emotional support and guidance to patients, fostering a safe and therapeutic environment.
- Maintained accurate documentation of patient interactions and progress, ensuring compliance with regulatory standards and hospital policies.
Education
High School Diploma -
Hall High School
Little Rock, AR05-2009
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Professionalism and ethics
- Patient transportation
- Basic life support certification
- Equipment moving
- Medical documentation
- Scheduling coordination
- Medical terminology
- Healthcare systems
- Active listening
Timeline
Patient Transporter
Baptist Health Medical Center
03.2025 - Current
Barista/Cashier
Baptist Health Medical Center
01.2024 - 03.2025
Cashier
UAMS
05.2018 - 07.2023
Behavioral Health Aide
Arkansas State Hospital
04.2016 - 05.2018
High School Diploma -
Hall High School
Similar Profiles
Nartashia BaughNartashia Baugh
RN-Internal Travel-ICU/Cardiac Stepdown Registered Nurse at Baptist Health Medical Center-Little RockRN-Internal Travel-ICU/Cardiac Stepdown Registered Nurse at Baptist Health Medical Center-Little Rock
Paige JonesPaige Jones
Compliance Operations and Business Manager at Baptist Health Medical CenterCompliance Operations and Business Manager at Baptist Health Medical Center
Vickey NefzgerVickey Nefzger
Patient Access Representative at Baptist Health Medical CenterPatient Access Representative at Baptist Health Medical Center
Justice WhiteJustice White
Patient Care Technician at Baptist Health ArkansasPatient Care Technician at Baptist Health Arkansas
Mariah DennisMariah Dennis
Lead Data Technician / Field Project Coordinator at Wiggins IncorporatedLead Data Technician / Field Project Coordinator at Wiggins Incorporated