Summary
Overview
Work History
Certification
Timeline
Generic

Jaquelanne Ream

Bentonville,AR

Summary

Talented professional, knowledgeable leader and dedicated problem solver who brings years of valuable expertise to forward company objectives through outstanding motivation, focus, and ambition.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Accounting Technician

BHHS Alliance Real Estate
12.2022 - 05.2024
  • Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
  • Facilitated smooth financial operations by processing invoices accurately and efficiently, avoiding late payment penalties or disputes.
  • Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
  • Streamlined accounting processes by implementing efficient software solutions and organizational methods.
  • Gathered, evaluated and summarized account data in detailed financial reports.

Product Support Representative II

Jack Henry & Associates
08.2022 - 12.2022
  • Exceeded performance metrics consistently, setting a benchmark for quality within the team.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining focus on delivering exceptional service levels at all times.
  • Promoted a positive work environment by actively participating in team meetings and sharing best practices with colleagues.

Office Manager/Project Coordinator

K4 Konstruction
07.2021 - 03.2022
  • Managed seven employees with continuous coaching and mentoring.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Completed bi-weekly payroll for 20+ employees.
  • Drove implementation of accounting, invoicing, and payroll software to automate office operations.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Financial Representative Sr Consultant - Team Lead

Regions Bank
01.2016 - 07.2021
  • Lead market in loan production over multiple quarters
  • Revenue leader in market in 2018
  • Worked in a team environment to achieve the overall goals of the branch
  • Generate new revenue through business and consumer channels
  • Be knowledgeable of products and services offered
  • Facilitate warm handoffs for MLOs and FAs
  • Coach and develop associates through role playing and coaching conversations
  • Facilitate customer satisfaction by executing personal communication and frequent follow-ups
  • Resolve customer and associate issues or complaints
  • Active in recruiting and hiring of new associates

Certification

  • Diversity and Inclusion Executive Certificate - Cornell University
  • Life and Health Insurance Producer License
  • Property and Casualty Insurance Producer License

Timeline

Accounting Technician

BHHS Alliance Real Estate
12.2022 - 05.2024

Product Support Representative II

Jack Henry & Associates
08.2022 - 12.2022

Office Manager/Project Coordinator

K4 Konstruction
07.2021 - 03.2022

Financial Representative Sr Consultant - Team Lead

Regions Bank
01.2016 - 07.2021

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Jaquelanne Ream