Jaquiesha Buie
Pine Bluff,AR
Summary
Knowledgeable and dedicated customer service professional with extensive experience in 7 industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with an exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Deboner
Tyson Foods
05.2023 - Current
- Cutting meats away from the bone using traditional knives or Whizzed knives and trimming and cleaning with traditional bladed knives or scissors.
- Maintained high-quality standards for all products by adhering to proper deboning techniques and procedures.
Personal Banking Associate
Simmons Bank
04.2022 - 04.2023
- Assisted customers with setting up or closing and signing up for new services.
- Evaluated client financial positions and identified most appropriate banking products.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Balanced teller drawers and ATM cash.
Environmental Services Housekeeper
Jefferson Regional Medical Center
02.2020 - 12.2021
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
Sortation Associate
Amazon
03.2021 - 11.2021
- Receiving incoming inventory and moving inventory as required
- Pulling and picking product as directed
- Working in sortation area to pack cases
- Processing VAS (Value Added Services) as needed
- Preparing orders for shipment and processing orders for returns
- Sorting, scanning, and stacking packages on pallets
- Getting customer orders ready for delivery
- Using technology like scanners, computers, and handheld printers
- Sorting packages onto pallets and using a handheld electronic scanner to scan packages
- Manually wrapping pallets with shrink-wraps and using a pallet jack.
Cashier
Dollar General
04.2020 - 09.2021
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Cashier
McDonald’s
12.2020 - 03.2021
Site to Store Associate
Walmart
06.2016 - 11.2019
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Dollarway High School
Pine Bluff, AR05.2013
Associate of Arts - General Studies
Southeast Arkansas College
Pine Bluff, ARSkills
- Client Relationship Development
- Inventory coordination
- Package tracking
- Problem resolution
- Supervision
- Relationship development
- Multi-tasking ability
- Team leadership and coaching
- Excellent customer service skills
- Customer-oriented
- Team Building
Timeline
Deboner
Tyson Foods
05.2023 - Current
Personal Banking Associate
Simmons Bank
04.2022 - 04.2023
Sortation Associate
Amazon
03.2021 - 11.2021
Cashier
McDonald’s
12.2020 - 03.2021
Cashier
Dollar General
04.2020 - 09.2021
Environmental Services Housekeeper
Jefferson Regional Medical Center
02.2020 - 12.2021
Site to Store Associate
Walmart
06.2016 - 11.2019
High School Diploma -
Dollarway High School
Associate of Arts - General Studies
Southeast Arkansas College
Similar Profiles
Matthew DelgadoMatthew Delgado
Chemical Handler at Tyson Foods INC.Chemical Handler at Tyson Foods INC.
Bahati UbegiBahati Ubegi
Assistant at Tyson FoodsAssistant at Tyson Foods
Destini BrownDestini Brown
Packing at Tyson FoodsPacking at Tyson Foods