Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Dickey

Rogers

Summary

Dynamic Pharmacy Technician with a proven track record at Heartland Pharmacy, excelling in workflow optimization and team collaboration. Recognized for enhancing operational efficiency and delivering exceptional customer service, while ensuring compliance with confidentiality and HIPAA regulations. Skilled in insurance billing and adept at problem-solving to meet patient needs effectively.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Heartland Pharmacy
03.2018 - Current

Assisted pharmacist as lead technician, ensuring operational efficiency and accuracy. Coordinated responsibilities of technicians to enhance workflow and productivity. Provided exceptional customer service to ensure patient satisfaction.

  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Pharmacy Technician

Walgreens
10.2016 - 03.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

NorthWest Arkansas Community College
Bentonville, AR

Business Degree in Process -

University of Arkansas
Fayetteville, AR

Rogers High School
Rogers Arkansas

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing

Timeline

Pharmacy Technician

Heartland Pharmacy
03.2018 - Current

Pharmacy Technician

Walgreens
10.2016 - 03.2018

NorthWest Arkansas Community College

Business Degree in Process -

University of Arkansas

Rogers High School
Jared Dickey