CNA with 9 years experience with assisting people with eating, bathing, and dressing in assisted living and hospice services providing end of life care. Experience in hospital and facility settings.
4 years LTACH experience with ICU, tracheostomy, and extensive wound care patients. Experience in mental health facilities. Proficient in drawing labs, data entry, and information associates assistant.
2 years experience with telemarketing customer service assisting clients with travel arrangements and collecting donations.
Expected graduation from Licensed Practical Nursing school June 2026
Also experienced with cashier and money handling.
Associates of Arts in business administration
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mental Health Technician (MHT)
Pinnacle Pointe Hospital
Little Rock, AR, US
04.2025 - Current
Provide a therapeutic environment for children ranging in ages 5-17 with behavioral and mental health disabilities.
Assist with transitioning between therapeutic groups and recreational therapy as well as monitor for suicidal ideation and aggression among patients
PCT (Patient Care Technician)
BAPTIST HEALTH MEDICAL CENTER
Little Rock, AR, US
11.2021 - Current
Assist patients with turning as well as comfort measures.
Assist with ADLs as well as taking vitals, emptying catheters, running labs, and assisting nurses with any procedures they may perform.
CNA - Certified Nursing Assistant
Hospice Home Care
Conway, AR, US
10.2019 - 10.2021
Assist patients with ADLS such as bathing, grooming, and dressing as well as end of life care.
Telemarketer
Vacation Tour and Travel
Conway, AR, US
06.2016 - 09.2016
Assist customers with travel arrangements as well as new customers with travel offers and exclusive deals.
Cashier
Walmart
Conway, AR, US
01.2014 - 12.2015
Customer service representative.
Crew member.
Telemarketer
heritage telemarketing
Conway, AR, US
01.2012 - 08.2012
Assisted customers with collection donations.
Persuade new customers to start donation accounts by giving proper and correct information that allow them to make sound decisions regarding their donation options and wishes.
Education
Associate's degree - Business Administration
Phillips County Community College
West Helena, AR
05.2020
Associate of Arts - Business Administration
Baptist Health College of Little Rock
Little Rock, AR
06-2026
Skills
Sales
Alzheimer's Care
Catheter Care
Front desk
ICU experience
IOS
Cashiering
Customer service
Food Service
Home health
Home Care
Time management
Blood drawing
Typing
Computer skills
Oncology
Hospice Care
Office management
Vital Signs
Medical Office Experience
Phlebotomy
Fluent
Cash Handling
Acute care
Organizational skills
English
Medical Terminology
Communication skills
Phone etiquette
Geriatrics
Information management
Microsoft Excel
Patient care
Dementia Care
Microsoft Word
Caregiving
Microsoft Office
IV insertion and removal
Certification
CNA
CPR Certification
State Tested Nursing Assistant
Driver's License
BLS Certification
Timeline
Mental Health Technician (MHT)
Pinnacle Pointe Hospital
04.2025 - Current
PCT (Patient Care Technician)
BAPTIST HEALTH MEDICAL CENTER
11.2021 - Current
CNA - Certified Nursing Assistant
Hospice Home Care
10.2019 - 10.2021
Telemarketer
Vacation Tour and Travel
06.2016 - 09.2016
Cashier
Walmart
01.2014 - 12.2015
Telemarketer
heritage telemarketing
01.2012 - 08.2012
Associate's degree - Business Administration
Phillips County Community College
Associate of Arts - Business Administration
Baptist Health College of Little Rock
Personal Information
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer