Jason Matlock
Fayette
Summary
Dynamic and customer-focused Uber Driver with exceptional navigation skills and a commitment to safety. Achieved high customer ratings through outstanding service and effective schedule management. Built strong relationships with diverse passengers, resulting in increased repeat business and numerous positive reviews. Passionate about providing a seamless transportation experience.
Overview
5
5
years of professional experience
Work History
Uber Driver
Uber
05.2020 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
Education
Associate of Applied Science - Nursing
Platte College
Tulsa, OK01-2003
Skills
- Schedule management
- Excellent navigation
- Customer service
- Passenger transportation
Timeline
Uber Driver
Uber
05.2020 - Current
Associate of Applied Science - Nursing
Platte College
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