Jason Townsend
Eureka Springs
Summary
Dynamic professional with a proven track record in operations management at Arky Finishes LLC, enhancing workflow efficiency and customer satisfaction. Skilled in inventory management and client relationship management, I excel at optimizing processes and fostering team collaboration to drive business success. Committed to delivering exceptional results through effective communication and strategic planning.
Overview
25
25
years of professional experience
Work History
Owner Operator
Arky Finishes LLC
06.2022 - Current
- Managed daily operations, ensuring quality control and adherence to safety standards.
- Led a team in executing finishing processes, optimizing workflow efficiency.
- Oversaw inventory management, ensuring availability of materials for production needs.
- Analyzed operational procedures, identifying areas for process improvement and cost reduction.
- Enhanced customer satisfaction through timely project completion and effective communication.
Sales Associate
Wilson Combat
07.2017 - 01.2023
- Delivered exceptional customer service, enhancing overall shopping experience and fostering client loyalty.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings and repeat business initiatives.
- Maintained product knowledge to effectively address customer inquiries and provide tailored recommendations.
- Collaborated with team members to create visually appealing sales displays that increased product visibility.
Used Car Wholesaler
Self-Employed
01.2001 - 04.2017
- Developed and maintained relationships with retailers to enhance product distribution.
- Analyzed market trends to identify opportunities for inventory optimization.
- Coordinated logistics for timely delivery of products to clients, ensuring efficiency.
- Managed order processing and fulfillment, improving accuracy and customer satisfaction.
Education
Associate of Arts - Animal Science
Arkansas State University
Beebe, AR05-1992
Associate of Arts - Agricultural Business
Arkansas State University
Beebee, AR05-1992
Skills
- Operations management
- Documentation and reporting
- Business planning
- Sales negotiation
- Personnel management
- Inventory management
- Human resources
- Client relationship management
- Customer service
Timeline
Owner Operator
Arky Finishes LLC
06.2022 - Current
Sales Associate
Wilson Combat
07.2017 - 01.2023
Used Car Wholesaler
Self-Employed
01.2001 - 04.2017
Associate of Arts - Animal Science
Arkansas State University
Associate of Arts - Agricultural Business
Arkansas State University
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