Summary
Overview
Work History
Education
Skills
Languages
Certificates Courses
Timeline
Generic
Javier Hejeij

Javier Hejeij

Vicente López

Summary

I am a diligent Project Manager with over 15 years of experience in customer service, international trade and logistics. I am skilled at managing multiple complex projects on time and within budget. Experienced in team building, involving and motivating team members.

Professional with strong background in project management within service industries. Proven ability to lead teams, manage resources, and deliver projects on time and within scope. Highly adaptable, effective communicator, and skilled in stakeholder management, process improvement, and risk assessment. Known for driving results and fostering collaborative environment.

Overview

21
21
years of professional experience

Work History

Client Services Project Manager II

Thermo Fisher Scientific
06.2021 - Current
  • Company Overview: a global company that provides logistics services for the pharmaceutical industry
  • Project Manager of the Clinical Trials Division with scope in Argentina, Chile, Colombia and Peru
  • Project's startups
  • Lead meetings with clients
  • Monitoring the project throughout the life cycle
  • Propose strategies, solve problem situations, and provide solutions
  • Participate in the review of financial reports along with the operational and finance areas
  • Prepare pipelines and forecasts
  • Ensure that the work is carried out in compliance with the standard procedures, policies and regulations, satisfying the quality and the expected times
  • A global company that provides logistics services for the pharmaceutical industry

Commercial Operations Associate

Marken Clinical Logistics
01.2020 - 06.2021
  • Company Overview: a global company that provides logistics services for the pharmaceutical industry
  • Business development with focus on clinical trials, DTP, cell and gene therapies, fertility, API and commercial drugs logistics in Argentina, Chile, Perú and Uruguay
  • Attend, develop and carry out commercial monitoring of the portfolio of active clients, focused on multinational companies
  • A global company that provides logistics services for the pharmaceutical industry

Customer Service Supervisor

World Courier
03.2017 - 09.2019
  • Company Overview: a global company that provides logistics services for the pharmaceutical industry
  • Ensure quality of service, by supervising staff and systems to identify potencial issues
  • Identify problem areas within the Domestic department and resolve in a timely and effective manner
  • Communicate courteously with customers
  • Handling of clinical trials shipments
  • Assist Domestics representatives in accepting jobs, calculating transit times, selecting routes and shipments prices
  • A global company that provides logistics services for the pharmaceutical industry

Commercial Manager

Megafreight, Customs Broker
02.2015 - 02.2017
  • Develop sales strategy and improve relationship with the client portfolio
  • Plan and organize the work of the commercial team
  • Managed a team of 5 associates

Marketing Supervisor

Assekuransa, Insurance for International Trade
04.2007 - 02.2015
  • Responsible for the strategic marketing plan (planning, objectives, market segmentation)
  • Development of sales strategies, market analysis and competition
  • Coordinate with the Corporate Image department the execution of an operational plan
  • Prepare and manage the annual marketing budget

Commercial Supervisor

Assekuransa, Insurance for International Trade
01.2011 - 03.2013
  • Supervise and develop growth and profitability of accounts
  • Monitor, improve and maintain business standards services
  • Provide ideas, tools and solutions to achieve Company targets
  • Establish and maintain relationships with internal and external customers
  • Worked with the Management to establish business plan, operational objectives and goals for department
  • To lead, plan, monitor, evaluate and develop their staff
  • Managed a team of 5 associates

Business Development Associate

Assekuransa, Insurance for International Trade
04.2007 - 12.2010
  • Attend, develop and carry out commercial monitoring of the portfolio of active clients
  • Development of new clients

Buyer

Vilmax
07.2005 - 03.2007

Customs System Operations

B&B Consultora S.A.
01.2004 - 06.2005

Education

Master´s Degree - Business Administration

Universidad Isabel I
01.2025

Diploma - Project Management

Numen Academy
01.2022

Associate´s Degree - Landscape Designer

Centro Pampa
01.2020

Three-years Degree - International Trade

Fundación ICBC
01.2010

Skills

  • Project Management
  • Customer Service
  • International Trade
  • Logistics
  • Managing Multiple Projects
  • Team Building
  • Motivating Team Members

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Certificates Courses

  • Innovation and project management specialization, 2025
  • Agile and Scrum Methodologies, 2022
  • English Courses - GoFluent, 2021 - 2023
  • Team member Motivation, 2018
  • Conflicts management, 2018
  • Persuasion and Influence, 2011

Timeline

Client Services Project Manager II

Thermo Fisher Scientific
06.2021 - Current

Commercial Operations Associate

Marken Clinical Logistics
01.2020 - 06.2021

Customer Service Supervisor

World Courier
03.2017 - 09.2019

Commercial Manager

Megafreight, Customs Broker
02.2015 - 02.2017

Commercial Supervisor

Assekuransa, Insurance for International Trade
01.2011 - 03.2013

Marketing Supervisor

Assekuransa, Insurance for International Trade
04.2007 - 02.2015

Business Development Associate

Assekuransa, Insurance for International Trade
04.2007 - 12.2010

Buyer

Vilmax
07.2005 - 03.2007

Customs System Operations

B&B Consultora S.A.
01.2004 - 06.2005

Diploma - Project Management

Numen Academy

Associate´s Degree - Landscape Designer

Centro Pampa

Three-years Degree - International Trade

Fundación ICBC

Master´s Degree - Business Administration

Universidad Isabel I
Javier Hejeij