Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
5
5
years of professional experience
Work History
Barista
Shadrach's Coffee Roasting
01.2025 - Current
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Summer Rehabilitation and Husbandry Intern
Sea Turtle Inc.
04.2024 - 08.2024
Prepared and fed seafood and vegetarian diets to dozens of Atlantic Green sea turtles, Kemp's Ridley sea turtles, Loggerhead sea turtles, and various species of fish
Calculated, prepared, and administered medications for injured/sick Atlantic Green and Kemp's Ridley sea turtles
Conducted water quality tests to ensure optimal levels of dissolved oxygen, pH, ammonia, nitrates, and other parameters for 11 habitats.
Lead Sales Associate
Vera Bradley
12.2022 - 03.2024
Promoted positive company image through superior customer service experiences
Operated point-of-sale system to complete hundreds of sales transactions
Shared product knowledge to suggest merchandise and services to a wide variety of customers.
Ticketing Ambassador/Lead Ticketing Ambassador
Mississippi Aquarium
02.2021 - 02.2023
Answered hundreds of phone calls regarding hours, events, exhibits, experience add-ons, and ticket concerns.
Worked with marketing and sales departments to create and implement upsell opportunities for events.
Counted down registers at the end of each shift to maintain balanced cash drawers, making change when necessary.
Owner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting CompanyOwner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting Company