Jayden Roper
Pocahontas
Summary
Results-driven Department Manager with expertise in managing daily operations and resolving unique employee and customer situations. Skilled in fostering employee satisfaction and loyalty through effective leadership and conflict mediation. Proficient in multitasking and maintaining operational efficiency, including store opening, closing, and financial reconciliation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Department Manager
Buchheit
Pocahontas
10.2023 - Current
- Supervised daily operations, ensuring efficiency and effectiveness of departmental workflow.
- Managed inventory levels and coordinated stock replenishment efforts.
- Handled shift overstock, restocking, and inventory control.
- Trained staff on company policies and customer service standards.
- Resolved customer complaints promptly and professionally, fostering positive client relationships.
- Coached and trained new staff, guiding them on department policies and procedures to enhance performance.
Education
Pocahontas High School
Pocahontas, ARSkills
- Budget management
- Inventory management
- Operational efficiency
- Team leadership
- Staff training
- Employee management
- Time management
- Customer service
Certification
- Forklift certification
- OSHA certification
References
References available upon request.
Timeline
Department Manager
Buchheit
10.2023 - Current
Pocahontas High School