Jayden Thomas
Jacksonville
Summary
Dynamic sales representative with a proven track record at Arc Marketing, excelling in customer relations and sales strategy development. Adept at driving revenue growth through effective negotiation tactics and complex problem-solving. Recognized for enhancing client satisfaction and fostering strong relationships, contributing to a significant increase in client retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Arc Marketing
Little Rock, AR
04.2026 - Current
- Developed strong customer relationships to enhance client retention and satisfaction.
- Executed targeted sales strategies to drive revenue growth and achieve sales targets.
- Conducted market research to identify new sales opportunities and competitive trends.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Shift Lead
Whatabuger
Jacksonville, AR
05.2025 - 04.2026
- Supervised team members during high-volume shifts to ensure optimal service delivery.
- Trained new employees on operational procedures and customer service standards.
- Monitored inventory levels and coordinated timely restocking of supplies.
- Implemented efficient workflows to enhance productivity and reduce wait times.
- Resolved customer complaints effectively, improving overall satisfaction ratings.
- Maintained compliance with health and safety regulations during all operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Carhop
Sonic
Jacksonville, AR
03.2021 - 01.2026
- Delivered food and beverages to customers efficiently and accurately.
- Assisted in training new staff on service protocols and menu knowledge.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Daycare Teacher
Kareer Kids
Jacksonville, AR
11.2023 - 03.2024
- Developed engaging lesson plans to enhance children's learning experiences.
- Fostered a nurturing environment to promote social and emotional development.
- Implemented daily routines that supported health and hygiene practices.
- Collaborated with parents to address individual children's needs effectively.
- Monitored classroom activities to ensure safety and compliance with regulations.
- Organized educational games that encouraged teamwork and creativity among children.
- Evaluated student progress through assessments and tailored activities accordingly.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Hostess
Buffalo Wild Wings
Sherwood, AR
07.2021 - 07.2022
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Maintained cleanliness and organization of front-of-house areas to enhance ambiance.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Jacksonville High School
Jacksonville, AR05.2023
Skills
- Customer service
- Customer relations
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Complex Problem-solving
- Negotiation tactics
- Objection handling
- Performance improvement
- Motivating teams
- Influencing others
- Goal setting
- Talent development
- Attention to detail
- Goal oriented
- Analytical thinking
- Public speaking
Certification
ServeSafe
Timeline
Sales Representative
Arc Marketing
04.2026 - Current
Shift Lead
Whatabuger
05.2025 - 04.2026
Daycare Teacher
Kareer Kids
11.2023 - 03.2024
Hostess
Buffalo Wild Wings
07.2021 - 07.2022
Carhop
Sonic
03.2021 - 01.2026
High School Diploma -
Jacksonville High School