Summary
Overview
Work History
Education
Skills
Certification
Language
Interests
Timeline
Generic

Jazmin Pineda

Mabelvale

Summary

Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Host/Server

Delicious Temptations
09.2024 - 08.2025
  • Welcomed and seated guests, ensuring smooth flow of service.
  • Answered phone calls to take orders, give information and document reservations.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Managed multiple tables simultaneously, prioritizing tasks for optimal workflow.
  • Processed payments efficiently, maintaining accuracy in transactions and cash handling.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Business Owner/Operator

Xiadan’s Boutique
02.2020 - 07.2023


  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2023

Licenced Esthetician - Master Aesthetics

Esthetic Excellence Academy
North Little Rock, AR
04-2026

Skills

  • Stock management
  • Cash Handling
  • Customer Service
  • Complex Problem-Solving
  • Purchase Assistance
  • Time Management Skills
  • Inventory Control
  • Adaptable to change
  • Guest relations
  • Multilingual communication
  • Event planning assistance
  • Entrepreneurial Personality

Certification

  • Professional Bridal Make-up Training - June 2021

Language

Spanish
Native or Bilingual
English
Full Professional

Interests

  • Outdoor Recreation
  • Volunteering
  • Dancing
  • Photography

Timeline

Host/Server

Delicious Temptations
09.2024 - 08.2025

Business Owner/Operator

Xiadan’s Boutique
02.2020 - 07.2023

High School Diploma -

Penn Foster Career School

Licenced Esthetician - Master Aesthetics

Esthetic Excellence Academy

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Jazmin Pineda