Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Jordan

Springdale

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Cleaner

Atkins
Bella Vista
06.2023 - 12.2023
  • Serviced, cleaned and restocked restrooms.
  • Kept business entrances clean, tidy and professional in appearance.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Sanitized frequented areas and equipment using approved supplies.

Supervisor

Baxter Regional hospital
Mountain Home
02.2022 - 08.2022
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Maintained positive working relationship with fellow staff and management.
  • Assessed company operations for compliance with safety standards.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Reviewed completed work to verify consistency, quality and conformance.

Operations Manager

Utility Tri State
Siloam Springs
03.2017 - 01.2021
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.

General Clerk

Serco-NA, Inc
Rogers
03.2013 - 03.2017
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Developed and maintained effective working relationships with colleagues and vendors.
  • Maintained accurate records of all documents filed or processed.
  • Answered incoming calls in a professional manner.
  • Typed, formatted and edited correspondence and other documents.
  • Copied, scanned and filed documents to maintain office records.
  • Inputted data into the company's database system.

Education

GED -

Bentonville High School
Bentonville, AR
08.1993

Skills

  • Chemical Handling
  • Housekeeping
  • Floor Waxing
  • Quality Assurance
  • Crew Management
  • Exceptional Time Management
  • Customer Service

Timeline

Cleaner

Atkins
06.2023 - 12.2023

Supervisor

Baxter Regional hospital
02.2022 - 08.2022

Operations Manager

Utility Tri State
03.2017 - 01.2021

General Clerk

Serco-NA, Inc
03.2013 - 03.2017

GED -

Bentonville High School
Jean Jordan