Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
JEAN LUCAS DE OLIVEIRA FONTES PEREIRA

JEAN LUCAS DE OLIVEIRA FONTES PEREIRA

Recoleta

Summary

Dynamic and motivated Administrative and Sales Assistant with extensive experience in customer service, sales operations, inventory management, and client relations. Recognized for strong organizational abilities and proactive problem-solving skills, excelling in customer complaint resolution, financial record management, and management support. Committed to professional growth and excellence, eager to leverage diverse skills and expertise to drive business growth and enhance client satisfaction.

Overview

3
3
years of professional experience

Work History

Administrative and Sales Assistant

CONSTRUMEC
04.2018 - 03.2021
  • Youth Apprentice: I began at Construmec as a youth apprentice, where I actively sought to gain experience across various departments due to the company's high employee turnover. This adaptability allowed me to broaden my knowledge and strengthen my professional development by learning different functions within the organization.
  • Sales Associate: Initially worked as a sales associate, assisting customers, identifying their needs, and recommending suitable products. This role developed my communication skills and technical knowledge of construction materials.
  • Cashier: I was promoted to the cashier position, where I handled payment transactions, verified sales records, and ensured accuracy in daily cash reconciliation, enhancing my attention to detail and financial responsibility.
  • Administrative Assistant: Transitioned to an administrative assistant role, where 1 organized and maintained financial records, managed inventory, and supported management. This position gave me experience with internal processes and inventory control, as well as strengthened my organizational skills.



  • Customer Complaint Representative: Finally, I managed customer complaints, a role that required mediation and conflict resolution. In this position, I developed strong active listening, effective communication, and problem-solving skills, always aiming for customer satisfaction and loyalty.

After moving to Argentina in 2021 to focus on my studies, I'am now seeking a position to continue my professional growth.

Education

Bachelor of Science - Medicine

FUNDACIÓN HECTOR BARCELÓ
Recoleta-CABA, Argentina
12-2029

Skills

  • Customer service
  • Sales operations
  • Inventory management
  • Customer and client relations
  • Complaint resolution
  • Positive Attitude
  • Multitasking
  • Conflict Resolution
  • Professionalism
  • Customer Retention

Languages

Portuguese
Native language
Spanish
Advanced
C1
English
Beginner
A1

Timeline

Administrative and Sales Assistant

CONSTRUMEC
04.2018 - 03.2021

Bachelor of Science - Medicine

FUNDACIÓN HECTOR BARCELÓ
JEAN LUCAS DE OLIVEIRA FONTES PEREIRA