Jecoya Cleveland
Texarkana
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable and upbeat, Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist
Charlotte Salon and Boutique
4072 Summerhill Rd
05 2021 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Sales Associate
Academy Sports Outdoors
Texarkana Ar
03 2023 - 07.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Online Personal Shopper
Walmart
Texarkana, TX
07.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Customer Service Cashier
McAlister's Deli
Texarkana
07 2021 - 03 2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Streamlined the checkout process for faster service and improved customer experience.
Education
Arkansas High School
Texarkana Ar. 7185405.2022
Certificate - Dental Assistant
Texarkana College
Texarkana TX 7550105.2024
Skills
- Prepared merchandise for sales floor by pricing or tagging
- Highly motivated [Type] Sales Associate with extensive customer service and sales experience Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets Consistently recognized for sales performance and excellence in customer service
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Certification
- Certified Dental Assistant
Timeline
Online Personal Shopper
Walmart
07.2024 - Current
Receptionist
Charlotte Salon and Boutique
05 2021 - Current
Sales Associate
Academy Sports Outdoors
03 2023 - 07.2024
Customer Service Cashier
McAlister's Deli
07 2021 - 03 2023
Arkansas High School
Certificate - Dental Assistant
Texarkana College