Jefferson Harrell
Conway
Summary
Dynamic service leader with a proven track record in fostering team collaboration and driving results. Expertise in problem-solving, customer relations, and process optimization enhances operational efficiency and client satisfaction. Highly adaptable to evolving challenges while consistently delivering high-quality outcomes. Recognized for exceptional communication skills, adept conflict resolution, and a commitment to continuous improvement.
Overview
2026
2026
years of professional experience
Work History
- Conducted quality checks on incoming materials to ensure compliance with specifications.
- Managed inventory levels by accurately tracking stock movements and maintaining organization.
- Collaborated with team members to streamline workflow and enhance operational efficiency.
- Assisted in training new hires on safety protocols and proper handling techniques.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Service Manager
G&G Tire and Automotive
03.2025 - Current
- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored team members on automotive service standards and procedures.
- Assisted in inventory management, monitoring stock levels and ordering supplies as needed.
- Implemented quality control measures to enhance service accuracy and consistency.
- Coordinated scheduling of service appointments, optimizing workflow efficiency.
- Resolved customer inquiries and complaints, fostering positive relationships with clients.
- Conducted regular inspections of equipment and tools to ensure safety compliance.
Material Handler
Sig Sauer
04.2023 - 11.2024
Service Member
United States Air Force
08.2017 - 10.2022
- Conducted routine inspections of equipment to uphold safety and operational standards.
- Increased morale by fostering a supportive work environment and recognizing individual achievements.
- Assisted in the planning and execution of large-scale events, ensuring smooth operations while adhering to strict deadlines.
- Achieved mission success, effectively coordinating resources and personnel in high-pressure situations.
- Collaborated with cross-functional teams to develop innovative solutions that optimized mission success.
- Collaborated with team members to execute strategic plans in high-pressure environments.
- Trained new personnel on protocols and procedures for effective task execution.
Education
ASE Certification - Automotive Technology
University of Arkansas Community College At Morrilton
Morrilton, ARSkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Time Management
- Customer Relations
Timeline
Service Manager
G&G Tire and Automotive
03.2025 - Current
Material Handler
Sig Sauer
04.2023 - 11.2024
Service Member
United States Air Force
08.2017 - 10.2022
ASE Certification - Automotive Technology
University of Arkansas Community College At Morrilton