Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jeffrey Emerson

Hot Springs

Summary

Dynamic Production Manager at CGI Federal with a proven track record in staffing management and continuous improvement initiatives. Expert in maximizing production and dedicated to enhancing product quality. Successfully leads a team of 12 supervisors and 65 associates, driving operational efficiency and achieving production goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Production Manager

CGI Federal
08.2017 - Current
  • Plans, directs, and coordinates the daily activities of book print, card print, quality control, and mailroom
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Responsible for 12 Supervisors and 65 production associates.
  • Conducts performance appraisals and makes recommendation for salary reviews
  • Sourced materials to keep up with production goals and meet customer demands.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Assist in recruiting and the hiring process for the facility
  • Interfaces with CGI and the customer the Department of State.

Book Print Supervisor

CGI Federal
04.2008 - 08.2017
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Interprets policies/procedures and establishes goals for subordinates.
  • Operation of automated postal machines and coordination of all mail pick-ups by the USPS and private carriers.
  • Proper delivery of passports, and cards to applicants.
  • Tracks employees time and attendance.
  • Assigns and reviews work for subordinates.
  • Conducts training for the department, to include but not limited to, work procedures, regulations, and proper postal requirements.
  • Interfaces with CGI and Department of State managers on a regular basis.

Lead

Office Recruiters
10.2007 - 04.2008


  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Operation of automated postal machines
  • Verification of accuracy of printed data and quality of personalized passport books, and cards.
  • Conducted training with new hires in accordance with CGI Federal and the customer the Department of State

Book Print Associate

Office Recruiters
06.2007 - 10.2007
  • Responsible for printing and mail both passports as well as travel cards.
  • Required to maintain a standard requirement daily of production pieces processed.
  • Required to work rotating areas to assist in work demand.


Owner

Emerson Brothers Auto Sales
08.2006 - 06.2007
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.

Area Sales Manager

Dillards Department Store
10.1996 - 08.2006
  • Overseen sales operations within a specific geographic area.
  • Managed sales teams
  • Implemented Sales strategies to drive revenue growth.
  • Helped meet hiring demands by recruiting and hiring new team members.

Education

High School Diploma -

Fountain Lake High School
05-1992

Skills

  • Staffing management
  • Production data analysis
  • Supply chain distribution
  • Preventive maintenance oversight
  • Training skills
  • Equipment operation
  • Continuous improvements
  • Strong leadership
  • Dedication to product quality
  • Staff management
  • Team development

Accomplishments

Dillard's Pacesetter Award 1997

Certification

Lean Six Sigma Yellow Belt Certification

Timeline

Production Manager

CGI Federal
08.2017 - Current

Book Print Supervisor

CGI Federal
04.2008 - 08.2017

Lead

Office Recruiters
10.2007 - 04.2008

Book Print Associate

Office Recruiters
06.2007 - 10.2007

Owner

Emerson Brothers Auto Sales
08.2006 - 06.2007

Area Sales Manager

Dillards Department Store
10.1996 - 08.2006

High School Diploma -

Fountain Lake High School

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Jeffrey Emerson