Jenna Martenies
Bald Knob
Overview
2026
2026
years of professional experience
2014
2014
years of post-secondary education
Work History
Personal Banker Officer
Southern Bank
Bald Knob
08.2016 - 09.2025
- Assisted clients with account openings and service inquiries.
- Educated customers on banking products and services available.
- Processed transactions accurately and efficiently at the teller window.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Reviewed customer transactions for accuracy and completeness.
BSA Analyst
Southern Bank
Bald Knob
- Analyzed financial data to identify trends and report findings.
- Collaborated with teams to streamline banking processes and improve efficiency.
- Developed documentation for internal procedures and system updates.
Waitress
Main Street Cafe
Searcy
- Served food and beverages to customers in a fast-paced environment.
- Managed customer orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining areas and service stations.
- Responded promptly to customer inquiries and special requests for satisfaction.
Education
Searcy High School
Searcy, ARSkills
- Financial analysis
- Risk assessment
- Compliance monitoring
- Transaction processing
- Customer relationship management
- Effective communication
- Problem resolution
- Attention to detail
- Conflict resolution
- Financial planning
- Banking regulations
- Relationship management
Timeline
Personal Banker Officer
Southern Bank
08.2016 - 09.2025
BSA Analyst
Southern Bank
Waitress
Main Street Cafe
Searcy High School