Overview
Work History
Education
Skills
Timeline
Generic

Jenna Martenies

Bald Knob

Overview

2026
2026
years of professional experience
2014
2014
years of post-secondary education

Work History

Personal Banker Officer

Southern Bank
Bald Knob
08.2016 - 09.2025
  • Assisted clients with account openings and service inquiries.
  • Educated customers on banking products and services available.
  • Processed transactions accurately and efficiently at the teller window.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Reviewed customer transactions for accuracy and completeness.

BSA Analyst

Southern Bank
Bald Knob
  • Analyzed financial data to identify trends and report findings.
  • Collaborated with teams to streamline banking processes and improve efficiency.
  • Developed documentation for internal procedures and system updates.

Waitress

Main Street Cafe
Searcy
  • Served food and beverages to customers in a fast-paced environment.
  • Managed customer orders efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Responded promptly to customer inquiries and special requests for satisfaction.

Education

Searcy High School
Searcy, AR

Skills

  • Financial analysis
  • Risk assessment
  • Compliance monitoring
  • Transaction processing
  • Customer relationship management
  • Effective communication
  • Problem resolution
  • Attention to detail
  • Conflict resolution
  • Financial planning
  • Banking regulations
  • Relationship management

Timeline

Personal Banker Officer

Southern Bank
08.2016 - 09.2025

BSA Analyst

Southern Bank

Waitress

Main Street Cafe

Searcy High School
Jenna Martenies