Jenna Nottingham
Springdale
Summary
Dynamic administrative professional with proven leadership at Anthropologie, excelling in sales management and team development. Recognized for enhancing operational efficiency and achieving sales goals through exceptional organizational skills and interpersonal communication. Adept at event planning and customer service, consistently driving results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Cross Church
Springdale
01.2026 - Current
- Coordinated meetings and scheduled appointments for executives and teams.
- Answered phone calls and emails to facilitate clear communication and support business operations.
- Greeted visitors professionally, addressing inquiries and directing them to the right personnel.
- Managed office supplies and inventory to maintain seamless workflow.
- Supported event planning by organizing logistics and materials needed.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Secondary Front Desk
SHILOH CHRISTIAN SCHOOL
Springdale
08.2024 - 12.2025
- Managed front desk operations for high school serving 900+ students
- Responded to phone calls, ensuring prompt assistance for inquiries.
Organized checkout systems to improve transaction efficiency.
Maintained accurate attendance records for regulatory compliance.
Ordered necessary supplies and tracked monthly budgets for financial oversight. - Managed paperwork and organized admissions processes to improve departmental efficiency.
- Completed day-to-day duties accurately and efficiently.
- Supported retail operations and procurement
REGIONAL SALES ASSOCIATE
KALALOU
JACKSON
04.2023 - 12.2023
- Managed portfolio of 1200 wholesale accounts for Kalalou, leader in home décor and gifts industry
- Engaged customers and closed sales, demonstrating expertise in product knowledge and customer needs.
- Conducted 70+ outbound calls daily to verify inventory levels, suggest products, and recommend business strategies, enhancing visibility of Kalalou brand.
- Acquired new skills rapidly, contributing to efficient team operations.
- Exhibited leadership by guiding team members to achieve project goals.
- Consistently met deadlines and fulfilled responsibilities to ensure team success.
- A leader in the home décor and gifts industry.
SUPERVISOR
URBN (ANTHROPOLOGIE)
RIDGELAND
01.2022 - 04.2023
- Managed 38 direct reports, fostering a collaborative environment and promoting individual accountability.
- Supported team by facilitating discussions and implementing disciplinary actions for staff issues.
- Met with staff to discuss individual performance and clarify job expectations.
- Conducted interviews to evaluate and select candidates for open positions.
- Trained new hires to provide the best customer experience.
- Provided ongoing training and education for staff.
- Led team to consistently meet or exceed daily sales goals by analyzing and responding to last year's trends.
- Executed store opening and closing procedures, ensuring seamless operations and adherence to company protocols.
- Conducted nightly reconciliation of cash and prepared deposits for bank submission.
Sales Manager
HOMETOWN MAGAZINE
Brandon
02.2020 - 05.2020
- Generated new business in Rankin County, Madison, and Clinton locations, exceeding sales goals by leveraging local market insights.
- Achieved $7,000 in new sales for February and $10,000 in March.
- Executed cold calls to cultivate leads, expanding client base and enhancing sales pipeline.
- Developed targeted ads for local community to enhance brand visibility.
- Produced and distributed free monthly print magazine to local area, increasing brand engagement and customer awareness.
- Paused work responsibilities to provide education at home.
HOME DEPARTMENT MANAGER
ANTHROPOLOGIE
RIDGELAND
02.2019 - 02.2020
- Give leadership and oversight to home business
- Developed business plans and training programs to achieve daily, weekly, and monthly sales goals.
- Collaborated with team to hire, train, and develop employees for departmental success.
- Developed business plans and training based on sales goals and trends within the month.
- MERCHANDISE THE DEPARTMENT ON A LARGER SCALE MONTHLY AND PLACE NEW SHIPMENT WEEKLY
- Developed seasonal displays to showcase products and create an inviting shopping atmosphere.
- Tracked stock levels and replenished items to ensure availability.
- PULLED TOP 10 EACH WEEK AND WOULD PLACE BEST SELLERS IN THE FRONT OF STORE TO DRIVE SALES
- Implemented product knowledge training to enhance employee effectiveness in driving sales.
APPAREL SUPERVISOR
Anthropologie
Ridgeland
04.2018 - 02.2019
- Led team to consistently exceed daily sales goals through effective collaboration and motivation.
- Assisted apparel manager in optimizing merchandise placement and managing inventory for improved sales performance.
- Executed store opening and closing procedures, ensuring smooth operations and a positive customer experience.
MIT (MANAGER IN TRAINING)
Anthropologie
Ridgeland
10.2017 - 04.2018
- Explored business operations and culture of Anthropologie to enhance team collaboration and service delivery.
- Managed daily store operations and ensured excellent customer service.
- Trained and mentored new staff on company policies and procedures.
- Assisted in inventory management and visual merchandising strategies.
ASSISTANT DIRECTOR
Brain Balance Center of Tulsa
Tulsa
11.2012 - 05.2014
- Achieved second highest call volume among Brain Balance Centers in 2013 with over 10,000 new client inquiries.
- Managed phone inquiries, providing detailed program information to prospective clients.
- Worked directly with parents, whose students were enrolled in the program.
- I had to multi-task with new parents, rotated students every 30 minutes, and answered phone calls and questions.
- I organized the office and maintained order during the program times.
- Ordered test papers, maintained office organization, and assisted in marketing the center.
- Oversaw accounts receivable, ensuring accurate financial records for the program.
- Franchise Business is a non-medical way of helping special needs children.
Education
MARRIAGE AND FAMILY COUNSELING -
Southwestern Baptist Theological Seminary
Fort Worth, TX01.2006
BACHELOR OF SCIENCE - FAMILY PSYCHOLOGY
Williams Baptist College
Walnut Ridge, AR01.2005
Skills
- Administrative coordination
- Front desk operations
- Document preparation
- Meeting organization
- Customer service
- Time management
- Organizational skills
- Dependability
- Interpersonal skills
- Team leadership
- Leadership abilities
- Quick learner
Timeline
Administrative Assistant
Cross Church
01.2026 - Current
Secondary Front Desk
SHILOH CHRISTIAN SCHOOL
08.2024 - 12.2025
REGIONAL SALES ASSOCIATE
KALALOU
04.2023 - 12.2023
SUPERVISOR
URBN (ANTHROPOLOGIE)
01.2022 - 04.2023
Sales Manager
HOMETOWN MAGAZINE
02.2020 - 05.2020
HOME DEPARTMENT MANAGER
ANTHROPOLOGIE
02.2019 - 02.2020
APPAREL SUPERVISOR
Anthropologie
04.2018 - 02.2019
MIT (MANAGER IN TRAINING)
Anthropologie
10.2017 - 04.2018
ASSISTANT DIRECTOR
Brain Balance Center of Tulsa
11.2012 - 05.2014
MARRIAGE AND FAMILY COUNSELING -
Southwestern Baptist Theological Seminary
BACHELOR OF SCIENCE - FAMILY PSYCHOLOGY
Williams Baptist College