Jennifer Elizondo Muñoz
Searcy
Summary
Relationship Banker II with a proven track record of building strong customer relationships and delivering personalized financial solutions. NMLS registered and bilingual in English and Spanish, enhancing service for a diverse clientele. Skilled in problem-solving and customer service, consistently ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Relationship Banker II
Simmons Bank
01.2022 - Current
- Earned promotion from Relationship Banker I to Relationship Banker II in less than one year through strong performance and customer relationship management.
- Build lasting relationships with customers by understanding their financial goals and providing personalized banking solutions.
- Resolve customer concerns and provide exceptional service to strengthen long-term customer relationships.
Interpreter
White County Health Unit
08.2024 - 11.2024
- Interpreted medical information between nurses and Spanish-speaking patients to ensure clear communication.
- Answered incoming phone calls and scheduled patient appointments.
- Assisted patients with completing medical paperwork.
- Supported healthcare staff by providing accurate interpretation and compassionate patient assistance.
Hostess
Unity Health
03.2023 - 02.2024
- Delivered meals to patients, ensuring adherence to physician-prescribed diets for optimal health.
- Communicated with patients and healthcare staff to ensure dietary needs were met.
- Maintained accurate meal records to support dietary compliance and enhance patient satisfaction.
Education
Bachelor of Science - Business Administration
Harding University
Searcy, AR05-2027
High School Diploma -
Riverview High School
Searcy, AR05-2023
Skills
- Customer relationship management
- NMLS registered
- Customer service
- Problem solving
- Multitasking
- Adaptability
- Bilingual
- Loan Origination-Real Estate & Consumer
Activities
Upward Bound - Program funded through Harding University that helps first-generation and low-income students prepare for college.
Languages
Spanish
Native/ Bilingual
Timeline
Interpreter
White County Health Unit
08.2024 - 11.2024
Hostess
Unity Health
03.2023 - 02.2024
Relationship Banker II
Simmons Bank
01.2022 - Current
Bachelor of Science - Business Administration
Harding University
High School Diploma -
Riverview High School