Jennifer Parker
APPLICANT ID 2724397
Buenos Aires,Buenos Aires
Summary
Dedicated costumer service representative, providing quality care for costumer satisfaction. Proven ability to stablish and maintain communication with clients in order to identify and deliver effective solutions to problems and needs.
Bilingual headworker, ready to work in every environment provided to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Tourism Consultant
Gobierno De La Provincia De San Luis
Ciudad De Buenos Aires, Bs As, Arg
01.2020 - Current
- Increased client satisfaction by developing customized tourism routes tailored to their interests and preferences recommending hidden gems and off-the-beaten-path attractions
- Trained junior consultants on best practices in itinerary planning and client management, fostering a knowledgeable team culture.
- Actively participated in community outreach programs to promote local attractions and boost regional tourism.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Implemented automated office systems, optimizing client, and data communications as well as records management.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Makeup Artist
Productora BlueRose
Ciudad De Buenos Aires
09.2023 - 09.2023
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
- Meticulously documented client records, efficiently tracking preferences and allergies to ensure personalized experiences during subsequent appointments.
- Continuously pursued professional development opportunities by attending industry conferences and workshops, staying current on new trends and techniques.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Used social media platforms to promote salon and services.
Micro Influencer
Adidas, Natura Cosmeticos, Converse
Ciudad De Buenos Aires
06.2020 - 02.2022
- Collaborated with brands for successful marketing campaigns through authentic product promotion and endorsement.
- Developed creative strategies to grow follower base, resulting in increased engagement and partnership opportunities.
- Consistently maintained a strong online presence, ensuring timely responses to comments and messages.
- Utilized analytics tools to track audience demographics, preferences, and trends to optimize content strategy.
- Showcased versatility in content creation by incorporating various formats such as photos, videos, live streams, stories, and blog posts.
- Managed deadlines effectively while juggling multiple brand partnerships and projects simultaneously.
Model
Productora Openmind
Ciudad De Buenos Aires
12.2020 - 12.2021
- Collaborated with photographers and stylists for visually compelling photoshoots, resulting in increased publication features.
- Maintained a strong social media presence to promote brands effectively, gaining thousands of followers and increasing engagement.
- Participated in promotional events for major beauty brands, boosting product visibility and consumer awareness.
- Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Maintained high levels of professionalism in over 20 shoots.
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
Health Assistant
Gobierno De La Provincia De San Luis
Ciudad De Buenos Aires, Bs As, Arg
03.2017 - 12.2018
- Streamlined medical documentation processes for improved accuracy and accessibility of patient records.
- Provided emotional support to patients and families, fostering a more comfortable healthcare environment.
- Resolved customer complaints using established follow-up procedures.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Nanny
Ragnar Family
San Luis, Argentina
05.2013 - 11.2016
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Makeup Artist - Make-Up
Academia Vero Luna
Buenos Aires, Argentina10.2023
Makeup Artist - Make-Up, Argentina
Academia Irene Arceri
Buenos Aires11.2018
High School Diploma -
Instituto Privado San Marino
San Luis 12.2013
Skills
- team leadership
- customer service excellence
- problem-solving abilities
- destination knowledge
- Public Speaking
- Training and Mentoring
- Data Entry
- crisis management
- Active Listening
- Administrative Tasks
Affiliations
- Swimming
- training
- yoga
- songwritting, piano and guitar playing
- cooking
Certification
CPR certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Makeup Artist
Productora BlueRose
09.2023 - 09.2023
Model
Productora Openmind
12.2020 - 12.2021
Micro Influencer
Adidas, Natura Cosmeticos, Converse
06.2020 - 02.2022
Tourism Consultant
Gobierno De La Provincia De San Luis
01.2020 - Current
Health Assistant
Gobierno De La Provincia De San Luis
03.2017 - 12.2018
Nanny
Ragnar Family
05.2013 - 11.2016
Makeup Artist - Make-Up
Academia Vero Luna
Makeup Artist - Make-Up, Argentina
Academia Irene Arceri
High School Diploma -
Instituto Privado San Marino