Jennifer Riley
Prairie Grove
Summary
Detail-oriented Registered Dental Assistant with strong experience in patient records, scheduling, phone support, and front-desk coordination. Skilled in multitasking, communication, and maintaining accurate documentation while keeping patient flow organized. Trusted to support clinical teams and deliver a smooth patient experience.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Registered Dental Assistant
Storms Orthodontics
Springdale, AR
06.2021 - Current
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Typed patient data into computer system while following privacy laws and maintaining high-level accuracy.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Schedule patients accordingly
- Answer phone calls
Registered Dental Assistant
Perry Endodontics
Rogers, AR
07.2017 - 01.2021
- Assisted orthodontic procedures by preparing treatment rooms, instruments, and chairside materials
- Captured diagnostic records, including digital x-rays, intraoral photos, and impressions for treatment planning
- Maintained sterilization protocols and organized instrument flow to support safe, efficient patient care
- Scheduled and coordinated appointments while reinforcing patient instructions and follow-up compliance
- Documented chart notes accurately and updated patient records for consistent clinical continuity
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
Correctional Officer
Washington County Sheriff Office
Fayetteville, AR
07.2015 - 03.2017
- Supervised inmate movement, maintaining safety and order throughout correctional facility operations.
- Monitored housing units, identifying security concerns and responding quickly to incidents.
- Enforced facility rules, applying policies consistently to support controlled environment.
- Conducted searches of inmates, cells, and property to prevent contraband circulation.
- Documented incidents, observations, and inmate behavior clearly for shift handoff and records.
- Escorted inmates to meals, recreation, medical appointments, and court appearances securely.
- De-escalated conflicts using calm communication and firm correctional procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Responded to emergencies, coordinating with staff to protect inmates, officers, and facility assets.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Education
GED -
Arkansas High School
FayettevilleSkills
- Time management capabilities
- Oral hygiene education
- Electronic charting
- Detail-oriented mindset
- Team collaboration
- Multitasking
- Very well organized
Certification
- RDA - Registered Dental Assistant
Timeline
Registered Dental Assistant
Storms Orthodontics
06.2021 - Current
Registered Dental Assistant
Perry Endodontics
07.2017 - 01.2021
Correctional Officer
Washington County Sheriff Office
07.2015 - 03.2017
GED -
Arkansas High School